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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dan H.
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Very pleased with the product and delivery time.

Date of experience: April 28, 2017
Leah m.
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Easy affordable lots to choose from
April 28, 2017

Easy affordable lots to choose from

Date of experience: April 28, 2017
Alan L.
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Great job
April 28, 2017

Great job. Beautiful arrangement (as told to me by the recipient). Will definitely shop with you again.

Date of experience: April 28, 2017
R O.
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Hello
April 28, 2017

Hello,

I had ordered the largest as I wanted it to very impressive and full, but what was received was the middle size, at best. Also color was off. VERY, disappointed.

Date of experience: April 28, 2017
JANICE S.
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Shopping was easy...
April 28, 2017

Shopping was easy... hopefully the flowers will be beautiful

Date of experience: April 28, 2017
edward p.
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Shipping &handling fees are rediculus
April 28, 2017

Shipping &handling fees are rediculus. Other than that, so far, so good. Would order more, other than the fees. The order was for " lily's & roses" lots of lillys, no roses!, they substituted roses with som4hing else &i know roses aarn't out of season..

Date of experience: April 28, 2017
Pat J.
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Again, the flowers that my friend received didn't look anything like what I ordered. She sent me a picture. I understand that when you order online, the florist that receives the order does the best that they can. My friend did say that they smelled wonderful and she thought they were beautiful.

Date of experience: April 28, 2017
Annette N.
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I ordered a plower basket and they came in a plan glass bowl.

Date of experience: April 28, 2017
Donna M.
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Several emails showing different discounts
April 28, 2017

Several emails showing different discounts. Went back in to purchase would not let me change my order to remove something. Had to start over several times this afternoon. Ended up paying additional fee for same day delivery. Although the process to purchase was horrible, The flowers were beautiful when my daughter received them. Thank you

Date of experience: April 28, 2017
Bridgette H.
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I paid $70 for Sunflowers that drooped and were already browning.

Date of experience: April 28, 2017
Lesley T.
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The arrangement was not as nice as I would have expected. It looked like the flowers were just thrown together. I was very disappointed in the appearance of the arrangement. The size was good but the arrangement was horrible. Not aesthetically pleasing at all. I'm embarrassed to say they are from me.

Date of experience: April 28, 2017
LISA B.
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QUICK, EASY, AND UNDERSTANDABLE
April 28, 2017

QUICK, EASY, AND UNDERSTANDABLE

Date of experience: April 28, 2017
pamela u.
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My mom loved her flowers she said they were absolutely beautiful!

Date of experience: April 28, 2017
Leslie P.
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I have ordered from you before and am always pleased with the service. The flowers are always beautifully prepared and delivered on time.

My mom broke her arm the other day and is in a lot of pain. Apparently she burst into tears of joy when her flowers arrived. Thanks again. You helped me make somebody's bad day a little brighter. :)

Date of experience: April 28, 2017
Tony S.
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Very happy with the prompt delivery
April 28, 2017

Very happy with the prompt delivery. The flowers were identical to the picture.

Date of experience: April 28, 2017
Brooke H.
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The flowers were for a new mom at the hospital and they were a day late. She received them, but I was concerned that she might have already gone home with the delay.

Date of experience: April 28, 2017
Ava F.
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Perfect!
April 28, 2017

Perfect!

Date of experience: April 28, 2017
Gary X.
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I ordered flowers on Monday and paid extra for same day 4 hour delivery. As of the following Thursday the flowers had still not arrived. Called customer service and they offered to refund the extra I paid for the same day 4 hour delivery. Really? I would never do business with them again.

Date of experience: April 28, 2017
Nicholas D.
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If I see the magazine offer again were I must click a box to decline that offer, I will delete my account and shop elsewhere.

Date of experience: April 28, 2017
fellomeno u.
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Did not get what I ordered
April 28, 2017

Did not get what I ordered

Date of experience: April 28, 2017