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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Roberta B.
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Good
May 7, 2017

Good

Date of experience: May 7, 2017
lynda l.
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Very easy online ordering
May 7, 2017

Very easy online ordering. I ordered the flowers in memory of a family member and had them delivered to my sister in another state. She told me they were very nice. Thank you.

Date of experience: May 7, 2017
Ms B.
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Thank you for sending me emails that remind me of upcoming events that typically cause for ordering flowers. I love the ability to order last minute. Thank you!

Date of experience: May 7, 2017
Olivia A.
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The flowers that I ordered were delivered within hours. That was greatly appreciated. Unfortunately, the bouquet looked sloppy to me and some flowers were substituted.

Date of experience: May 7, 2017
Jennifer K.
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Nice but very small for the price
May 7, 2017

Nice but very small for the price. Super speedy though!

Date of experience: May 7, 2017
terree g.
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Do not know until flowers arrive at its destination.
You did not say if flowers are in vase or box. This is not clear - I prefer a vase when to a hospital,

Date of experience: May 7, 2017
robert b.
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I DON'T RECOMMEND THINGS TO OTHERS
May 7, 2017

I DON'T RECOMMEND THINGS TO OTHERS

This was a gift so I don't know much about the details you are asking.

Date of experience: May 7, 2017
Carole C.
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My friend said the flowers were "beautiful." They were delivered when promised.

Date of experience: May 7, 2017
Patience S.
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The shopping was very easy & I appreciate not being charged for 2 delivery fees that are going to the same place. The recipients loved their flowers & vases.

Date of experience: May 7, 2017
tresa o.
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Thank you for following up and offering free shipping. I had decided not to buy online because of the shipping fee but instead have my brother pick up an arrangement from a local shop. Then I received the follow-up email offering free shipping. I didn't have to inconvenience my brother and I was able to upgrade my order. Thank you!

Although my mom received her flowers, it wasn't until 7:30 pm! The first number I called to check on the delivery was just an automated service assuring me that the delivery was still scheduled. I later emailed, and then tried calling again and was able to talk to a person who called the florist and was told the flowers were out for delivery. My brother finally texted me an hour later that they had finally been delivered. They were very pretty and the next day even prettier so I was happy about that but I had placed the order 4 days prior to the delivery day so I am disappointed that my mom did not have the flowers earlier. Very glad I didn't have to pay a delivery charge!

Date of experience: May 7, 2017
Patricia K.
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I haven't seen the order but the recipient liked it.

Date of experience: May 6, 2017
Diane J.
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Flowers were very nice and customer service was very helpful by calling me when the funeral home wouldn't accept the flowers til the day of the visitation so they would be fresh for the main public visitation and furneral. Thanks

Date of experience: May 6, 2017
Helen O.
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I wish I had known about the service and handling fee before reaching the review stage.

Date of experience: May 6, 2017
Deyanira D.
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Very beautiful selection of flowers
May 7, 2017

Very beautiful selection of flowers.

Date of experience: May 6, 2017
GG H.
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I was very happy with my order, especially the free shipping. The product was exactly as pictured and the price was very fair. I will use this site again.

Date of experience: May 6, 2017
Jocelyn R.
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Beautiful flowers, delievered on time
May 7, 2017

Beautiful flowers, delievered on time. Thank you!

Date of experience: May 6, 2017
Pat T.
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Ordering was easy
May 7, 2017

Ordering was easy. The flowers are delivered and beautiful.

Date of experience: May 6, 2017
Diane S.
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So far I am very pleased
May 7, 2017

So far I am very pleased. Wonderful selections at good prices. Flowers were beautiful

Date of experience: May 6, 2017
regina K.
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The ordering process was effortless, and my niece absolutely loved the arrangement.
I appreciate receiving the credit notification emails, and when I do call with questions, the reps are always courteous and knowledgeable. I will definitely use fromyouflowers.com again.

Date of experience: May 6, 2017
Leon Q.
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Nice selection for new baby
May 7, 2017

Nice selection for new baby

Date of experience: May 6, 2017