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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia U.
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Roses were broken off
May 9, 2017

Roses were broken off

Date of experience: May 9, 2017
David U.
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The vase was too small for the roses
May 9, 2017

The vase was too small for the roses

Date of experience: May 9, 2017
John P.
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Went smoothly on website
May 9, 2017

Went smoothly on website. Should reflect shipping cost in the beginning.

Date of experience: May 9, 2017
doug y.
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Will order again if today delivery goes well, everything went perfect today, I will be using your services again

Thank you

Date of experience: May 9, 2017
Lonny W.
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I shouldn't see a $14.99 delivery fee at the very end of checkout. That price should be clear up-front before spending all the time filling out the card and inputting my credit card. I thought my total was going to be $36.99 not $51.97. Took me by surprise which is never a good thing for customers. Then when the flowers arrived, they were half dead

Date of experience: May 9, 2017
Christina C.
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This was the perfect flower arrangement for my mom.

Date of experience: May 9, 2017
Yvette T.
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My wife was very happy and completely satisfied with her birthday flowers and balloon arraignment. Thank you for making it so easy.

Date of experience: May 9, 2017
Valerie H.
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Flowers were for my mom so I haven't seen them yet but she does like them!

Date of experience: May 9, 2017
Lynsey G.
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Admin fees are a real sucker at the end of the order

Date of experience: May 9, 2017
Shaneequa R.
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I was not aware of the service and handling fee.

Date of experience: May 9, 2017
Hannah S.
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I was disappointed that the very high service fee was not advertised until I was already committed to my purchase. I will not be purchasing again.

I was also a bit disappointed in the quality of the flowers. For such a high price, the flowers were very wilted and looked sparse compared to the photo online.

Date of experience: May 9, 2017
rodney G.
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Ordered red and pink roses received all red. Date printed wrong on vase. Never again bad reviews

Date of experience: May 9, 2017
Jon K.
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Easy and seemless
May 9, 2017

Easy and seemless. Love same day delivery

Date of experience: May 9, 2017
Barbara H.
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Wide selection, good value, user-friendly website!

Date of experience: May 9, 2017
george c.
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Very satisfied, would use you again
May 9, 2017

Very satisfied, would use you again.

Date of experience: May 9, 2017
Mr C.
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Fast easy and bait and switch
May 9, 2017

Fast easy and bait and switch

Date of experience: May 9, 2017
Wade M.
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Couldn't be more satisfied overall!
May 9, 2017

Couldn't be more satisfied overall!

Date of experience: May 9, 2017
jessica g.
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It was delivered the same day and was fresh. My client loved them. Thank you for making our day!

Date of experience: May 9, 2017
Barbara L.
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My friend who received the flowers loved them! They definitely brightened her day.

Date of experience: May 9, 2017
George M.
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I do not like that you add the service and handling charge right at the very end of checkout process. You need to make that charge more visible earlier in the process.

Date of experience: May 9, 2017