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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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jonni K.
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The flowers were not as nice as the picture and it was suppose to come with a balloon and there was no balloon. I could have purchased this bouquet for $20.00 and I paid $50.00 to have these delivered for my daughters birthday and they were missing the balloon.

Date of experience: May 12, 2017
Jessica A.
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Everything was great I just want expecting shipping & handling to be so much. The lady /place who delivered only got paid 29.99 for delivering it. I ended up paying $42-$49.00 I believe for something that wad suppose to be 23.99 including $6.00 & 2.99 for something else which came to $40 some dollars & I order the coffee mug vase & the business who it was sent to was never told that & the person who received the flowers received a VASE! Which was pretty & the florist made up for the confusion on your part! But if I order something certain from your site I expect the florist to receive what I order! Thanks

Date of experience: May 12, 2017
silvana B.
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My goddaughter loved her graduation flowers
May 12, 2017

My goddaughter loved her graduation flowers

Date of experience: May 12, 2017
Marcia J.
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Have used fromyouflowers before and was satisfied with the service

Date of experience: May 12, 2017
Anna W.
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I ordered a sash, it was not there
May 12, 2017

I ordered a sash, it was not there. What was sent did not resemble the picture at all. I was very disappointed in the quality - especially since some of the carnations had begun to spoil. Discoloration and smushed. Not at all what I expected.

Date of experience: May 12, 2017
Kathy A.
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The only thing is I wish they could have been delivered earlier in the day.

Date of experience: May 12, 2017
Dianna f.
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This was my second order and I am so pleased with this company. I got a call from the recipient of the first order of flowers who said that the bouquet was the most beautiful flowers she had ever seen. I ordered the Deluxe size and was pleased with the pricing. Thank you for making such a beautiful bouquet of flowers for my mom and sister.

Date of experience: May 12, 2017
Adam J.
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The flowers were for my mother who was checking into the hotel on the delivery day. The flowers arrived before she checked in and the staff at Homewood Suites by Hilton had them waiting in her room when she arrived; I wonderful touch which blew her away and made ME #1... for now.
The flowers were beautiful and Mum wants to keep the "lovely vase" the flowers came in. Thanks again!
Adam Jamieson

Date of experience: May 11, 2017
Jackie W.
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Lots to choose from
May 12, 2017

Lots to choose from. User friendly. Good experience!
My mother's friend said, "It was the most beautiful plant she's ever received!"
Thank you!

Date of experience: May 11, 2017
Mary J.
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Your website is not user friendly
May 12, 2017

Your website is not user friendly. I had to re-enter information several times. Also, the bouquet received was a lot more frugal than the one in the picture.

Date of experience: May 11, 2017
Marilyn A.
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The flowers were just lovely, even better than the picture. The recipient was so pleased with them. They were delivered same day as promised. I was surprised by the $14.99 service fee which did not appear anywhere until the final moment before accepting the order. It would have been nice to know this in advance.

Date of experience: May 11, 2017
Penesa W.
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Best price
May 12, 2017

Best price

Date of experience: May 11, 2017
Linda K.
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They were for my sister for Mothers day!
May 12, 2017

They were for my sister for Mothers day! She said they were beautiful!

Date of experience: May 11, 2017
North Carolina
1 review
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Sorry company
May 12, 2017

On Thursday May. 11th, 2017 I order some flowers for my partner. I ordered the flowers at 12pm enough time for them to have my order sent to the house before I got home from. But boy was I wrong here it is 8; 50pm and my partners flowers have not arrived still. I called 5 times and spoke to different individuals including a manager named Rusty who stated that they will have my flowers to my home by a certain time and he promised this myself. Well manager Rusty you were wrong still no flowers and you only refunded me $12.00 back! This was suppose to be the big day were I propose to my partner. Well this has been a horrible day you will never get my service again. So thank you for letting me know that your company is not reliable at all.

Thanks

Eian E.

Date of experience: May 11, 2017
Christi B.
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I did have trouble trying to place the order online. When I would click on review order, it would take me back to the page where I had to enter my credit card again...it did this repeatedly. Finally it worked. Having to type my credit card information in so many times is concerning.

Date of experience: May 11, 2017
Texas
1 review
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HORRIBLE!
May 11, 2017

The first time I ordered flowers for my mothers birthday, not only did i pay expediting fees but it never got there on time. I called them and they refunded my expedited fee. The flower presentation was small and it looked like someone rushed to out it together. I decided to give them another try in hoping that I might get my moneys worth. I ordered Mothers day flowers ahead of time before my mother left out of town. Not only did i pay the expedited fee AGAIN but it wasnt delivered on time... AGAIN and the Deluxe flowers I got was smaller than the arrangement I got last time! The lilies looked like they were dying and the edges were brown and they had more fillers in the flowers than actual roses and lillies. They havent responded back to my email and the phone call i made, they had me sitting on the phone for famn near 45 minutes before i hung up! NEVER AGAIN!

Date of experience: May 11, 2017
Patricia W.
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Loved it will use again
May 11, 2017

Loved it will use again

Date of experience: May 11, 2017
Lynne D.
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I am very impressed with service so far
May 11, 2017

I am very impressed with service so far.

Date of experience: May 11, 2017
Melanie H.
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Beautiful arrangements; last a long time; easy to order.

Date of experience: May 11, 2017
Carla W.
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All fine
May 11, 2017

All fine

Date of experience: May 11, 2017