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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Madelline V.
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Love variety of options offered
May 22, 2017

Love variety of options offered. Website very easy to use.

Date of experience: May 22, 2017
Shelley C.
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Our relative who received the bouquet said they were very nice.

Date of experience: May 22, 2017
myriam b.
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The flowers that I ordered was not the one my cousin received.
We spoke to the florist and they gave us a 30% refund for the mix up.

Date of experience: May 22, 2017
Celia F.
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Shipping costs were not disclosed until final order stage. Lots of hidden fees and difficult to really tell what the prices are going to be.

Date of experience: May 22, 2017
Rosemary L.
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Flowers look bigger online & there is a fee for same day delivery.

Date of experience: May 21, 2017
MJB U.
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The recipients were thrilled with the basket but the picture showed a pineapple which wasn't actually in the basket. Other than that it was fine.

Date of experience: May 21, 2017
Bambi C.
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Website easy to navigate--thanks!
May 22, 2017

Website easy to navigate--thanks! We needed to send a fruit basket from AL to PA and really wanted to have it delivered the same day. Checked a number of websites and locations and found that fromyouflowers.com had a great selection and could meet our delivery wishes. Received e-mail notifications throughout the process from ordering through delivery. Could not have been easier!

Date of experience: May 21, 2017
Joe T.
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All good, would've liked a hint of shipping cost before the final screen.
Very fast shipping, Worth the couple buck same day charge

She liked the flowers. That was the goal.

Date of experience: May 21, 2017
Stephen F.
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...
May 22, 2017

Date of experience: May 21, 2017
Eric D.
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There was an initial mistake with early delivery of the flowers but it was quickly resolved and a second bouquet was sent on the appropriate date with no hassle. The second bouquet was even nicer actually at no extra charge. Mild problem, easily dealt with, and quite satisfactory overall.

Date of experience: May 21, 2017
Vanessa C.
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Im not happy how the flowers turned out
May 22, 2017

Im not happy how the flowers turned out. They don't look as Beautiful as the ones online. They look like they were just thrown in a vase. The ribbon looked awful. Then it took forever to get to my girlfriend's house.
Overall I am not pleased!

Date of experience: May 21, 2017
Patricia B.
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The response I received from family members were that they are very pretty! Thank You for the prompt delivery. Patricia Brent

Date of experience: May 21, 2017
Liz C.
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Simple process, great choices, even for same day service!

Date of experience: May 21, 2017
JoAnn F.
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I will see how the flowers are to my friend and let you know thank you

Date of experience: May 21, 2017
Laurie O.
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I was disappointed
May 22, 2017

I was disappointed. I sent these as a gift and saw them on Day 2 after delivery. Not all were equally fresh. One was wilting. By the third day 2 more flowers started to wilt and the arrangement looked sad. Another arrangement that was delivered from a different florist, on the same day, still looked very fresh on the fifth day when I left. I was also surprised to see a significant "handling" fee tacked on right before I placed my order.

Date of experience: May 21, 2017
Ang R.
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Very happy with the flowers
May 22, 2017

Very happy with the flowers

Date of experience: May 21, 2017
Malda C.
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So far good will wait to hear and see from my daughter on her feelings about about what she receives.

Date of experience: May 21, 2017
Maury H.
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Great, better than 1800flowers
May 21, 2017

Great, better than 1800flowers.

Date of experience: May 21, 2017
Jennilynn S.
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Arrangement was not even close to the picture

Date of experience: May 21, 2017
M G.
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Nice selection, handling fee is too high
May 21, 2017

Nice selection, handling fee is too high.

Date of experience: May 21, 2017