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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary M.
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Quick and easy
May 22, 2017

Quick and easy

Date of experience: May 22, 2017
Clive L.
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Excellent service from beginning to end
May 22, 2017

Excellent service from beginning to end. Such an easy way to order flowers etc from the UK to the other side of the Atlantic.

Date of experience: May 22, 2017
Natane B.
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Very easy to navigate
May 22, 2017

Very easy to navigate. Quick delivery. Thank you from a procrastinator :)

Date of experience: May 22, 2017
Joan L.
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Easy to use, and right on time
May 22, 2017

Easy to use, and right on time.

Date of experience: May 22, 2017
carla E.
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The flowers were for my Mother in Law's 85th birthday. They arrived right on time and according to her, quite beautiful

Date of experience: May 22, 2017
Carlos D.
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Great selection, simple and quick
May 22, 2017

Great selection, simple and quick.
I wanted to order Long stems roses on Sunday and delivery for Monday but that is not possible. So I had to pick what choices your company had, not what I wanted.

What I ordered and what she received looked nothing alike, thank goodness I chose premium.

Date of experience: May 22, 2017
Houston c.
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Less flowers than I expected
May 22, 2017

Less flowers than I expected.

Date of experience: May 22, 2017
Rachel D.
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My best friends son was in the hospital so I sent a get well package complete with smiling sunflower, balloons and a teddy bear. I was thrilled that this site allowed me to send something the next day since I wasn't sure how long he'd be there. A couple days turned into a week and he never received the delivery. When I tracked my package it confirmed delivery on the date I paid for. When I called customer service they informed me the florist "forgot" and then thought it was too late. Are you kidding me? I trusted this site and they let me down. Had I not called, they would've kept my money and felt ok about never having delivered my order. In an attempt to make things better customer service offered to upgrade my get well gift and send it to the child's home. Why would anyone want to send a get well gift to a child who is out of the hospital? I tried to guide the customer service rep away from her script so she could understand what she was offering, but apparently they're trained not to be compassionate. They offered me $20 towards my next order but considering my original order was $70 it's not as if that amount will get me far. I am truly disappointed in this site and the lack of professionalism. I am embarrassed that I trusted them and will not make that mistake in the future. I highly recommend that you do not use this site.

Date of experience: May 22, 2017
Thomas R.
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Awesome thanks again you brought a smile to my wife's face

Date of experience: May 22, 2017
Joyce S.
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I can order flowers from the comfort of home and know a beautiful arrangement will be delivered on time

Date of experience: May 22, 2017
Jeff C.
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There was no indication before checkout that there would be a service charge or the amount of such charge. Better to be more transparent in terms of customer satisfaction.

Date of experience: May 22, 2017
micheline E.
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The service was great!
May 22, 2017

The service was great!

Date of experience: May 22, 2017
Wendy C.
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...
May 22, 2017

Date of experience: May 22, 2017
Brigitte C.
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Sent sympathy flowers to a co-worker, they were delivered in a timely fashion and she liked them.

Date of experience: May 22, 2017
Cloteen T.
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I did not get the COLORFUL arrangement I ordered. The florist delivered PLAIN white daisies and attached three non-creative balloons. The collection did not make sense. I am THROUGHLY dissatisfied. I would appreciate it if you would rectify the problem.

Date of experience: May 22, 2017
Marilyn C.
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I like the ease in shopping FlowersForYou.com.
Delivery was timely and my daughter loved her flowers.
I fees/charges I thought were a little steep but probably inline with other companies. This causes me to to think about ordering directly from a florist in the future. By time I got done paying all the fees/other charges it almost doubled what I paid for the flowers.

Date of experience: May 22, 2017
JanMarie O.
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Your PROMO discount code said it was off my entire purchase ENTIRE SITE but I WAS NOT GIVEN THE DISCOUNT OFF MY ENTIRE PURCHASE, only the flowers. No discount on the additional item I ordered. Not happy

Date of experience: May 22, 2017
Tierney V.
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Great service and follow up, beautiful flowers!

Date of experience: May 22, 2017
michelle b.
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I was surprised with the handle fee that's charged, you don't see that until you check out.

Date of experience: May 22, 2017
Patti L.
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Beautiful basket!
May 22, 2017

Beautiful basket!

Date of experience: May 22, 2017