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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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norman j.
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Your survey is fine
May 25, 2017

Your survey is fine. I was totally satisfied with the service...

Date of experience: May 25, 2017
Dee S.
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Very easy to navigate through, also very through. So far I've ordered a fruit basket for NM family, and now a bouquet for my daughter in TN great job.

Date of experience: May 25, 2017
diane J.
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I got the flowers and teddy bear for my niece she likes the balloons more then the teddy bear

Date of experience: May 25, 2017
Wanda C.
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I was pleased the flowers were delivered promptly on the day ordered. Recipient seemed pleased with them--I assume I'd be told if not nice.

Date of experience: May 25, 2017
Yolanda P.
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Everything easy breezy
May 25, 2017

Everything easy breezy

Date of experience: May 25, 2017
From T.
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İt was easy order, product arrived on time but the total amount paid, flowers should be in bigger vase with more flowers. İt looked very little. Maybe next time I shouldnt choose florist choice because I dont know What it will look like.
Thank you

Date of experience: May 25, 2017
Precious F.
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Awesome customer service
May 25, 2017

Awesome customer service. Thank you!

Date of experience: May 25, 2017
Jay A.
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Fast easy ordering and my wife loved them
May 25, 2017

Fast easy ordering and my wife loved them.

Date of experience: May 25, 2017
Lasonya M.
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My daughter graduates from high school tomorrow and I ordered something totally different from what this company sent me. They sent me the wrong product.

Date of experience: May 25, 2017
Mary C.
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Easy to order
May 25, 2017

Easy to order. Have ordered many times.
Never have seen the finished product I've ordered in the past. Attended this funeral. Saw the flowers. I had upgraded my order.
Flowers were not fresh. Roses were browning. Bouquet was small. I paid $75.
I was so very disappointed & embarassed to have them on display with my family's name on them.
I will not order fromyouflowers.com again.
Only hope last multiple orders were not as embarrassing.

Date of experience: May 25, 2017
Alina G.
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Was emberresed to discover that your "deluxe " bouquet is smaller the the "regular " one! Especially after I paid mor to get less?!
Never buying here again.

Date of experience: May 25, 2017
Peg R.
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The shopping was great
May 25, 2017

The shopping was great -- now we'll see how the delivery instructions are carried out!

Update -- this was a Birthday Gift for my friend & I just had a call from her & she was thrilled with the plant + fresh flowers for color! YEAH!

Date of experience: May 25, 2017
S B.
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ORDERING WAS EASY, THE SITE WAS EASY TO NAVIGATE. THE DELIVERY PRICE WAS REASONABLE.

THE PLANTER ITSELF WAS VERY DISAPPOINTING. IT WAS POORLY BALANCED IN REGARD TO THE PLANTS CHOSEN, THE FLOWERS WERE THE KALANCHE PLANT, NOT FRESH SEASONAL FLOWERS, AND THE RIBBON CHOSEN FOR THE SYMPATHY PLANTER WAS A FALL PLAID AND VERY SCRUNCHED.

Date of experience: May 25, 2017
Jeremy Q.
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First time flower buyer and the process was painless and very well priced in my opinion. A++ job keep up the great work!

Date of experience: May 25, 2017
Donna U.
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My son received the cookies
May 25, 2017

My son received the cookies. They were all melted. The ice packs were melted and the surprise was more of a disaster than a surprise.

He could not even read the wording on the cookies

I am not satisfied with the delivery at all and expect some sort of compensation.
This was supposed to be for my son's birthday b/c we are miles apart.
Sadly, I would have been better to just send a card... which I wanted to do something special.

Date of experience: May 25, 2017
Laura D.
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I have used this florist many times and am always delighted

Date of experience: May 25, 2017
Matt S.
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Have always shopped here for flowers
May 25, 2017

Have always shopped here for flowers. Awesome products

Date of experience: May 25, 2017
California
2 reviews
3 helpful votes
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My dad, an unsentimental man, decided for the first time to send flowers to me for Valentines Day. He'd never ordered flowers online and made the unfortunate mistake of choosing From You Flowers. They gave the impression the flowers would be delivered from a shop in my neighborhood. He paid extra to have them delivered on Valentines Day. The flowers did not arrive on Valentines Day. They arrived in the evening of the following day. The arrangement he paid nearly $70 for contained a few roses, a lily and some baby's breath in a plain glass vase. Even the card wasn't a card. Simply a slip of plain white note paper folded in two. And it didn't come from my neighborhood. The shop was an hour away. When I tried to reach the company to complain, I couldn't get anyone on the phone. A voicemail referred me to an email address. The reply to the email said they couldn't locate the order.
This is a dishonest company. Avoid at all costs.

Date of experience: May 24, 2017
Angela Y.
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Got everything I ordered
May 25, 2017

Got everything I ordered. One of the Iris's was broken. Other than that I was happy.

Date of experience: May 24, 2017
Ronda S.
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Quick and easy
May 25, 2017

Quick and easy

Date of experience: May 24, 2017