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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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janice N.
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I was not satisfied with the product that was delivered, it was not at all what I ordered. I called on the delivery day to advise and the representative offered a 30% discount? This was a thank you gift I placed two orders going to two different addresses. The one to Laura Graef was beautiful and looked exactly like what I ordered. The one to Mary Zele not only wasn't what I ordered it was a completely different style and color of bouquet than what I ordered. Not at all happy about this. Please advise how you plan to correct this mistake.

Thank you, Janice Zweigart

Date of experience: May 26, 2017
Grace D.
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I just moved to upstate NY recently I just moved from Port Washington. It was fantastic to see that I could still order flowers from this wonderful store from up here. The website was extremely easy to navigate and informative. Will use it again!

Date of experience: May 25, 2017
Deborah E.
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I would like the option to add one or two more balloons, and it would be very helpful to understand what regular, deluxe and premium means with the bears. Even you gal on the phone could tell me only the size of the deluxe bear, not the other two.

Date of experience: May 25, 2017
Anna D.
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My friend said the basket was nice but I'm not happy it wasn't delivered until 6pm. I won't order again for that reason. When a family is at a funeral home from 1-8 and they don't get their snacks until 6 that's unacceptable.

Date of experience: May 25, 2017
Sonia C.
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Very nice plant and delivered on time
May 26, 2017

Very nice plant and delivered on time

Date of experience: May 25, 2017
Kathy W.
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Flowers were delivered in timely manner and were beautiful.

Date of experience: May 25, 2017
Audrey F.
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Very user friendly
May 26, 2017

Very user friendly. Though I didn't get any 20.00 off. I shouldn't have done an upgrade.

Date of experience: May 25, 2017
Linda r.
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Have a hard time trying to decipher how large a bouquet is. Please put measurements so we know what to gauge the finished product at as you send the requests to all different florists. Some are not as good as others

Date of experience: May 25, 2017
marian H.
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Thank you for the free delivery it made me come back

Date of experience: May 25, 2017
Paul W.
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The industry standard service/processing fee which is about $15 should be on display from the starting point of payment process, not on the last page.

Date of experience: May 25, 2017
Hope O.
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Nice packaging
May 26, 2017

Nice packaging

Date of experience: May 25, 2017
Ellen B.
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I found using the site was very easy and straight forward. I would definitely use this site again.

Date of experience: May 25, 2017
Karen S.
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Basket was a hit!
May 25, 2017

Basket was a hit!

Date of experience: May 25, 2017
Hanayo M.
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This was the first time I have ordered flowers online and was a bit worried if they would arrive in time for the services. Very pleased.

Date of experience: May 25, 2017
Teresa I.
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Shopping experience was easy
May 25, 2017

Shopping experience was easy. Just hope the arrangement is up to my expectations.

Date of experience: May 25, 2017
casandra M.
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Fast transaction
May 25, 2017

Fast transaction

Date of experience: May 25, 2017
Vinay S.
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Service and delivery charges need to be included in price. I will be telling my friends NOT to use your site until this is more transparent and apparent.

The arrangement I received is worth maybe a third of the price I paid. I will be contacting you for a refund because this is totally unacceptable.

Date of experience: May 25, 2017
Shelly C.
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Recipient received my order today as expected. I do not know about the quality of the bouquet but recipient said she was happy and loved them. :)

Date of experience: May 25, 2017
Kirpal S.
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Keep it anonymous
May 25, 2017

Keep it anonymous

Date of experience: May 25, 2017
Katy W.
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Fromyouflowers is my go to for all occasions!

Date of experience: May 25, 2017