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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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ed X.
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Quick, easy, 100 % satisfied
May 26, 2017

Quick, easy, 100 % satisfied

Date of experience: May 26, 2017
Dana B.
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The site was easy to use, the photos looked great. The price seemed fair, then all the extras were added in and the product that was delivered was about a $15.00 value and was very skimpy and not like the photo. For $50 I would expect MORE. I was embarrassed by the gift my friend received.

Date of experience: May 26, 2017
Janet A.
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Like the order
May 26, 2017

Like the order

Date of experience: May 26, 2017
Judy d.
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They were wonderful
May 26, 2017

They were wonderful

Date of experience: May 26, 2017
Alexandra w.
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The flowers were great!
May 26, 2017

The flowers were great! So happy with them

Date of experience: May 26, 2017
DEBRA S.
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I was not there to see the flowers, but I know they were received on time. They were sent to a memorial service in California that I could not attend. Your prices are very reasonable. I would have liked to see what the Bonzai looked like.

Date of experience: May 26, 2017
Christine B.
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Service was quick, bouquet was nice, and prices are awesome

Date of experience: May 26, 2017
Dana K.
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Everything was easy and the end result was perfect!

Date of experience: May 26, 2017
Daisy B.
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Every single person that I spoke with about my delivery was outstanding. I cannot express how grateful I am to have had the experience to speak with people who were kind and considerate and cared about the delivery of the flowers that I purchased. I had called to have the flowers I ordered to be delivered by a certain time and they seen that my flowers arrived at the time that I needed. I would definitely recommend fromyouflowers to all my friends and family. Thank you again.

Date of experience: May 26, 2017
Sarah s.
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The flowers were like mini roses and that's not what I wanted

Date of experience: May 26, 2017
Robert F.
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This is the best website for flowers, they come when they are supposed to and they are gorgeous and last a while as well.

Date of experience: May 26, 2017
Carroll S.
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Completely satisfied with your website, price, selection and bouquet that was delivered.

Date of experience: May 26, 2017
Kseniya J.
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Hello
May 26, 2017

Hello,
I'm thankful for flowers being delivered same day service but I'm very disappointed by the way the bouquet looked. My friend sent me a photo of the flowers and it didn't look as advertised. I hope you can do something about this issue.
Thank you.

Date of experience: May 26, 2017
Lisa M.
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I would have liked to have a few more flower arrangements to select from. Other than that, the recipient loved the flowers. Thank you.

Date of experience: May 26, 2017
TW Z.
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My girlfriend loved the flowers
May 26, 2017

My girlfriend loved the flowers.

Date of experience: May 26, 2017
Jeff A.
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The arrangement I ordered was not what I received. I understand the substitution policy BUT they substituted everything. I called the customer service number. The lady who answered was not all that friendly at first and was plain rude at the end. I am an FTD gold member so I buy flowers several times a year for my beautiful wife. My wife saw the "Springtime in Paris" in an ad before Mother's Day and said it was one of the most beautiful she had ever seen. With her birthday being a week later I surprised her with it so I thought. Then we received completely different colored flowers.

Date of experience: May 26, 2017
Cynthia J.
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Service/handling fee was unexpected
May 26, 2017

Service/handling fee was unexpected.

Date of experience: May 26, 2017
Susan S.
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After my daughter sent me a picture of the bouquet, I was sure a mistake had been made; it looked like the lower priced order and not the premium selection that I paid for. There are large gaps where there is no foliage or flowers, not full, like the premium photo you placed on your ad, and the flowers were sparse like a lower grade stem from the grower. Not so happy about my order.

Displeased,
Susan Slaughter

Date of experience: May 26, 2017
Laura M.
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Buying from FromYouFlowers was a delightful & easy process. I recommend them to anyone that needs a delivery to a special person.

Date of experience: May 26, 2017
Irene s.
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The flowers were rather small in person than online for the price...

Date of experience: May 26, 2017