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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Regina Y.
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I've ordered twice from this site and both times I have been pleased with the flowers. I really like the incentives that are given each purchase.

Date of experience: May 26, 2017
LYDIA D.
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GOOD
May 26, 2017

GOOD. She was very happy with basket

Date of experience: May 26, 2017
Rusty C.
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Flower were fresh and beautiful, she is very happy!

Date of experience: May 26, 2017
Darlene D.
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Placed an order 5/25/17 for a funeral same day, and had chosen florist to make vase arrangement going to New Hyde Park, L.I. Was told today by the family of dec'd that they were lovely.

Date of experience: May 26, 2017
Lu B.
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Received email the morning of the day the flowers were to be delivered saying they needed to make a substitution. No one called. Did not see email until after 5:00 on day flowers were to be delivered. When I called to ok substitution I was assured flowers would still be delivered that day. Flowers were not delivered until next day. Hydrangeas were beautiful, but none of the lilies were open.

Date of experience: May 26, 2017
Paul h.
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Service was great, and everything worked out really great, thanks

Date of experience: May 26, 2017
maria n.
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Really appreciate the shipping fee and I will comment further after my daughter receive her gift,
I AM SORRY TO TELL YOU THAT WE WERE DELIVERED THE WRONG PLANT, I ORDER THE ZEN ARTISTRY. AND RECEIVED A PLANT WITH FAKE FLOWERS...
I CALLED CUSTOMER SERVICE, THEY WERE WILLING TO RESEND THE ORDER WITH THE RIGHT PLANT, BUT IT WAS TOO LATE. IT WAS ALREADY ABOUT 3 PM AND WE HAD RESERVATIONS FOR DINNER. SO I DECIDED TO KEEP WHAT THEY SENT, WITH A CREDIT FOR THE INCONVENIENCE OF 18% TO MY ACCT.
THANK YOU

Date of experience: May 26, 2017
Shanon H.
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She said they were beautiful
May 26, 2017

She said they were beautiful

Date of experience: May 26, 2017
Corrina R.
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...
May 26, 2017

Date of experience: May 26, 2017
Deborah B.
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Your site was so easy
May 26, 2017

Your site was so easy. Just got back from the viewing and when I walked in I knew exactly what flowers were sent. They looked so beautiful. I'm sure Mary Lou would approve of my flowers. Beautiful flowers for a beautiful lady. She will be missed.
Thank you for making a beautiful arrangement.
Deborah

Date of experience: May 26, 2017
Della W.
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I would have liked a better mylar balloon..
May 26, 2017

I would have liked a better mylar balloon. It was kind of a childish for a grown woman!

Date of experience: May 26, 2017
William S.
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You did not keep your promise of free same day delivery and had to re do order 4 times.

Date of experience: May 26, 2017
Laura H.
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Great choices and awesome prices!
May 26, 2017

Great choices and awesome prices!

Date of experience: May 26, 2017
Gosia J.
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Great experiencce, my mom cried when she received the flowers, she lives in USA and I live in Poland and I ordered them for her online to be delivered on Polish Mothers Day, she was so surprised, and the flowers were amazing!

Date of experience: May 26, 2017
Debbie H.
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I was so glad that I could afford to send my sick friend an affordable and beautiful gift of flowers! Very Satisfied with the product and service.

Date of experience: May 26, 2017
melissa M.
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Fast quick service and beautiful flowers
May 26, 2017

Fast quick service and beautiful flowers.

Date of experience: May 26, 2017
Parvin B.
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Well I do understand that your a very busy company but with the flowers getting there at 4:50 p.m. when she gets off 5 kinda put a damper on things but overall things were good

Date of experience: May 26, 2017
ed X.
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Quick, easy, 100 % satisfied
May 26, 2017

Quick, easy, 100 % satisfied

Date of experience: May 26, 2017
Dana B.
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The site was easy to use, the photos looked great. The price seemed fair, then all the extras were added in and the product that was delivered was about a $15.00 value and was very skimpy and not like the photo. For $50 I would expect MORE. I was embarrassed by the gift my friend received.

Date of experience: May 26, 2017
Janet A.
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Like the order
May 26, 2017

Like the order

Date of experience: May 26, 2017