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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sarah w.
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So far, so good
May 27, 2017

So far, so good. Waiting to see how delivery goes and what the gift is like

I didn't see the gift myself but I'm happy because my granddaughter in Boston said it was "so sweet, just what I wanted."

Date of experience: May 27, 2017
Rich A.
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Everything was great except the email stating they had been delivered was about 1 1/2 hours before actual delivery

Date of experience: May 27, 2017
carlos S.
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Great delivery​ time and product
May 27, 2017

Great delivery​ time and product

Date of experience: May 27, 2017
Nativita L.
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Always have a great time shopping with you guys.

Date of experience: May 27, 2017
David A.
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Products were easy to find and exactly what I was looking for!

Date of experience: May 27, 2017
Jaunice T.
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The roses were already dying when my wife received the delivery. This is the second time I've ordered from your company and received less than acceptable product. The first time they didn't deliver the correct amount of balloons and the flowers were half dead then as well. I feel like the money I spent should be refunded.

Date of experience: May 27, 2017
NJKT I.
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Prices were very misleading
May 27, 2017

Prices were very misleading. Recipient said basket was lovely.

Date of experience: May 27, 2017
Tabithia B.
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Ordering was easy & for that I am thankful
May 27, 2017

Ordering was easy & for that I am thankful. However a boquet of flowers that started off as $19.99 ended up costing $50 by the time shipping and delivery was added in. Also, paid extra for a vase which blows my mind. Otherwise, my Granny was super excited to get them and I was happy to have fromyouflowers.com to rely on!

Date of experience: May 27, 2017
Bernadette M.
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Flowers that were received look nothing like the picture at all.
Very disappointed!
Will try another company next time--- Gave you a second chance and BAM -not good!

Date of experience: May 27, 2017
Juanita J.
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My daughter has not seen them yet..
May 27, 2017

My daughter has not seen them yet. She will tomorrow... But they are beautiful Thankyou so much...

Date of experience: May 27, 2017
C M.
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I thought there was free shipping
May 27, 2017

I thought there was free shipping. I just dont have the time to look for another company. I do appreciate the discount. It was smaller than imagined. Mind you I paid extra

Date of experience: May 27, 2017
Anna M.
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Over Christmas I was very disappointed with the flowers you sent. I supposedly got a partial refund. But I don't see it anywhere. This is a trial to see if the quality of the arrangement has improved.

Date of experience: May 27, 2017
Yashika C.
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There should be military consideration
May 27, 2017

There should be military consideration. The free shipping was only offered after I cancelled my order. Amazon has similar bouquets for less with shipping...I don't know where the deal is

Date of experience: May 27, 2017
LORI B.
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The handling fee should be mentioned before you get all the way to check out. The order was not delivered on the same day, but they did refund my 2.99 fee for same day delivery. They also called on the day of delivery and asked if they could substitute. He didn't know what would be substituted, said it could be nothing more than the pot. I ordered a succulent garden. I asked him if there were still going to be succulents in there, he said yes. My daughter received it the next day and it didn't even resemble what I ordered. There were no succulents at all. Yes, the pot was different also. My daughter loves succulents, that's why I ordered what I did. Needless to say I was not very happy.

Date of experience: May 27, 2017
Laura S.
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Great prices, site easy to navigate :)
May 27, 2017

Great prices, site easy to navigate :)

Date of experience: May 27, 2017
Maryagnes B.
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Everything was very easy to get through
May 27, 2017

Everything was very easy to get through. Loved looking at all the flowers to choose from. Also the special deals.Thank You... The plant was as beautiful as the picture I chose on your web site.

Date of experience: May 27, 2017
Aleyna M.
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A okay!
May 27, 2017

A okay!

Date of experience: May 27, 2017
Cvd X.
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What a joke
May 27, 2017

What a joke. Ordered and got charged but never received any sort of email confirmation so I have to call to make sure my order went through. Though they said it was nothing ever showed up the next day. I had paid extra to have it delivered before noon so when I wasn't there by noon I called customer service and told them the flowers have to be there by three because she was leaving They said they would get it taken care of but of course they didn't my money was refunded but they made no effort to make the situation right.
DONT NOT USE THEM!

Date of experience: May 27, 2017
Bonnie B.
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These were for an elderly relative who was recently injured (needed surgery) and lives far away. So pleased. They brightened her day.

Date of experience: May 26, 2017
Barb B.
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Although I believe the price of having flowers delivered is generally speaking to high I took advantage of this because there was a discounted offer and for people like myself I appreciate that. The process was easy, user-friendly and delivery was as promised and flowers were liked by the recipient, thank you.

Date of experience: May 26, 2017