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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jovan M.
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Need to have a box for especific delivery instructions that way we can let the vendor know the times the person getting the arrangement is going to be there to receive it. Other than that, great, fast service

Date of experience: June 19, 2017
Keesha V.
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I am not happy with my order, at all
June 19, 2017

I am not happy with my order, at all. I ordered a gourmet deluxe basket for Father's Day and everything in the basket was anything but gourmet. My father has diabetes so I was expecting the basket to contain everything that was advertised - summer sausage, cheese, pretzels, etc. The basket contained a bag of Lays barbecue potato chips, cookies and some other cheap items that had been purchased from the local Kroger. (I know because I googled the brands of the products in that basket). This basket was worth no more than $10. This is a huge disappointment and I will contacting customer service directly.

Date of experience: June 19, 2017
John L.
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For same day delivery, please provide an option to specify a time range of expected delivery or even at an additional up charge, a guaranteed specific time of delivery.

Date of experience: June 19, 2017
Dawn K.
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Speedy and beautiful arrangement..
June 19, 2017

Speedy and beautiful arrangement..

Date of experience: June 19, 2017
Ellen W.
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Quick & easy
June 19, 2017

Quick & easy

Date of experience: June 19, 2017
Donna P.
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Ok
June 19, 2017

Ok

Date of experience: June 19, 2017
Donna S.
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The only unpleasant surprise was the $14.99 service/handling charge. Wish that would have been mentioned earlier.

Date of experience: June 19, 2017
Ina S.
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A bit disappointed, especially for an upgraded purchase! The arrangement was bare and one of the plant was wilted!

Date of experience: June 19, 2017
ALP Y.
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The promo code is a scam as the bouquets are overpriced and the automatic given promo of 20% off just makes it appear to be decently priced, but there is no actual deal. The shipping fee is pricey and that cost needs to be more apparent on the front page of the site because it is a rather large add-on if you have a budget in mind as you're shopping the site.

The flowers, for the mid-size were just okay... I was sent a photo from the receiver. They were pretty far off from the advertised photo and I expected a bit more for the almost $60 I paid. All around, I would do more research next time before ordering flowers online.

Date of experience: June 19, 2017
Niko O.
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The only thing I don't like is seeing the handling charge on the very last page. The total amount should be displayed upfront before payment information is given.

Date of experience: June 19, 2017
Jana M.
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Good so far!
June 19, 2017

Good so far! Have to wait to see what the flowers look like and when delivered to make a complete comment. I thought they'd be a bigger bouquet but they were beautiful

Date of experience: June 19, 2017
Cris P.
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Son in law very happy!
June 19, 2017

Son in law very happy!

Date of experience: June 19, 2017
Ida W.
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The delivery time was too long
June 19, 2017

The delivery time was too long. It was father's day. At least the delivery should have been done earlier.

Date of experience: June 19, 2017
Nancy P.
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Recipient was very pleased with the product
June 19, 2017

Recipient was very pleased with the product

Date of experience: June 19, 2017
rosalie c.
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Quick & easy
June 19, 2017

Quick & easy - nice selection

Date of experience: June 19, 2017
Patricia B.
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Prices a little much, but overall, I'm sure I'll order again in the future.

Date of experience: June 19, 2017
NENITA A.
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Good
June 19, 2017

Good

Date of experience: June 19, 2017
ann s.
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So far so good
June 19, 2017

So far so good - but will wait to see if recipient is pleased with the flowres sent

Just received a thank you from the recipient for 'the lovely flowers' so assume all was well!

Date of experience: June 19, 2017
Mary Y.
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Nice!
June 19, 2017

Nice!

Date of experience: June 18, 2017
Bridgette L.
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So easy
June 19, 2017

So easy. No complications.

Date of experience: June 18, 2017