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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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linda m.
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Not sure why u cant add a balloon for the dozen roses, other than a smily face. I wanted one get well balloon but not an option with this order, weird!

Date of experience: June 27, 2017
Steve Z.
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I was very disappointed in that the flowers that were delivered were not as advertised in the picture when I ordered them. I ordered the "You're in My Heart" premium arrangement of red roses and red carnations.
While the recipient did received red roses and red carnations...the product delivered was much much smaller than that in the picture. I immediately was not pleased. The picture shows a full, robust arrangement, whereas the one received was small and skimpy. I'm not happy with this at all.

Date of experience: June 27, 2017
Barbara M.
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Very good selection of products
June 27, 2017

Very good selection of products. One criticism regarding delivery choices; hospital should be added as a choice for delivery since there is no specific area to put room # when you check off delivery to business.

Date of experience: June 27, 2017
Sharon M.
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My friend called and said the flowers were beautiful she was happy!

Date of experience: June 27, 2017
Florida
1 review
1 helpful vote
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Buyer Beware!
June 27, 2017

Ordered flowers for a anniversary and was very disappointed. They were already turning brown when they were delivered. Buyer beware. Did'nt want to have give them a rating but they would'nt post my review otherwise.

Date of experience: June 27, 2017
Damionzachary I.
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I have to see them in person before I can truly rate my experience

Date of experience: June 27, 2017
Christian W.
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It would be nice if there were pictures of the different sizes. Like how does the deluxe compare to the rest.
- - -
My boyfriend received them and sent me a pic after I asked. Looks nothing like the picture of the ones on the website. There were more leaves than there were flowers. Super disappointed.

Date of experience: June 27, 2017
Diego R.
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Thank You!
June 27, 2017

Thank You!

Date of experience: June 27, 2017
Jason G.
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Illustration showed flowers in the plant bouquet but it consisted of mainly plants.

Date of experience: June 27, 2017
Anthony O.
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Fast service product good quality overall
June 27, 2017

Fast service product good quality overall

Date of experience: June 27, 2017
Lisa D.
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Very good only one thing I wish I would have been aware of the handling fee.

Date of experience: June 27, 2017
KC H.
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The almost $15 handling fee was unexpected
June 27, 2017

The almost $15 handling fee was unexpected - figured it would be included in the price of the flowers. $31 arrangement turned into closer to $50. Everything else was great and they got there same day which I requested/paid for.

Date of experience: June 27, 2017
mary p.
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The flowers look lovely
June 27, 2017

The flowers look lovely
Ordering was easy

Date of experience: June 27, 2017
Shannon W.
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...
June 27, 2017

Date of experience: June 27, 2017
April V.
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I was disappointed when my daughter sent me a picture of the arrangement after she received the flowers. Although she was pleasantly surprised, the arrangement looked far from what I ordered. I would like to send a picture of the arrangement to show why I am displeased. The flowers were poorly arranged, the color was off, The Gerber Daisies were wilted, and the vase was green instead of pink. I will not order through this site anymore.

Date of experience: June 27, 2017
Cindy K.
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They were not delivered on the same day service as advertised.

Date of experience: June 27, 2017
Melody C.
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Nice
June 27, 2017

Nice. Would use this flower service again.

Date of experience: June 27, 2017
Susan M.
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Speedy service and nice selection of flowers
June 27, 2017

Speedy service and nice selection of flowers.

Date of experience: June 27, 2017
Sumrall Y.
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I didn't see it my self
June 27, 2017

I didn't see it my self. But the receiver said they were nice. This was better than last time.

Date of experience: June 27, 2017
Stacey K.
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Looked like great prices
June 27, 2017

Looked like great prices. At checkout, more than $20 in handling fees. My friend sent a picture of the flowers and they looked a bit sparse. I didn't see a sunflower.

Date of experience: June 27, 2017