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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The price kept changing. First 20% off, then free shipping but not 20% off. It just gets confusing and feels like the customer plays this game but ends up getting exploited.
$35 for 5 balloons does not seem like a great discounted price to me.
Site was easy to navigate; good illustrations
I ordered these for my parents 68th anniversary, they were even more beautiful in person than the picture on the web site. Very satisfied will order again only wish the delivery charge was less..
Very convenient to shop with you. I hope my experience will be the same the next time.
Very easy. I am just a little worried about you he quality of the teddy bear & chocolates. I read the reviews and noticed that the bears were different than the one pictured. I am hopeful that everything will work out great!
Update! My get well gift arrived and she was very pleased with the teddy bear, flowers and chocolates!
Very expensive service charge
Was happy I was able to use Amazon Pay.
I tried to skip leaving a comment but it wouldn't advance.
I have not seen the flowers so I don't know how good the quality is so I'm just giving you the benefit of doubt and rating the product excellent.
I have yet to know how long the flowers will last so I'm just giving you the benefit of the doubt and rating the product excellent.
My actual satisfaction, likelihood to reuse you, and likelihood to refer you are yet to be established, though you've already received the beneficial ratings.
The online process was fine we'll see how the delivery Arrived on time and as described
Easy to navigate web site. Fair prices and a nice selection. Try it.
Easy, reviews are really helpful -- but the arrangement and vase weren't as nice as I had expected/hoped for a birthday surprise. My mistake for relying on the florist-designed arrangement
Great service
Very easy to shop and pick what i wanted. Thank you
It was easy to order, but my flowers were a day late being delivered. That is why I won't use this site again.
The website is decent and the delivery times good, but prices are high for such a simple product.
I was shocked to see the $15.00 service/handling charge at the end without warning. I wonder if other online florists charge this much. It seems excessive! I recently ordered by phone from a florist in the Chicago area and there was no such charge.
The flowers arrived the day and time promised and my sister said they were beautiful, however, so no complaints there! I ordered the regular size surprise bouquet (i.e., whatever flowers they wanted to use), and despite not knowing what they would do, it turned out to be great.
I selected florist selection and upgraded to deluxe. Delivery was a day earlier than selected, which was fine but the arrangement looked nothing like any of the on site arrangements. In fact I paid with the delivery $7+ for each flower. I sent pictures and their own definitions of what I ordered and Customer Service response was a pat on the back but eventually they gave a small discount back, which was fine but what I wanted was a beautiful arrangement for my wife who is caring for her ailing mother. What she got was so so. I had a good experience the first time but that was when I ordered a specific arrangement. Disappointed in the florist and the response.
Did not appreciate the surprise $14.99 "handling" charge. Should have known about that up front.
I found it difficult because I don't live in the states and it wouldn't let me place the state in Australia where I live on the form. I finally put down "Oregon" which is where the order is going so that I could complete the transaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members