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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barry B.
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Received just as promised not one complaint will definitely use again

Date of experience: July 2, 2017
Amanda C.
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It was pretty good
July 2, 2017

It was pretty good. Delivery was on point and the recipient loved the flowers. They didn't look EXACTLY like the photo, but satisfactory. I am overall pleased with my purchase and would purchase again.

Date of experience: July 2, 2017
CAROL S.
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This order was a gift and the recipient said they were pretty.

Date of experience: July 2, 2017
Mark X.
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Great experience as always..
July 2, 2017

Great experience as always.
Nil issues

Date of experience: July 2, 2017
Jerome B.
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Very good service as my family and friends in the USA love the flowers that are delivered to them.

Date of experience: July 2, 2017
Teresa W.
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Good deal
July 2, 2017

Good deal. It was nice. Made kid happy.

Date of experience: July 2, 2017
claudia T.
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Fast and easy
July 2, 2017

Fast and easy.

Date of experience: July 2, 2017
Jenna W.
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Would have been nice to be informed about the $14.99 "handling fee" on top of the $2.99 delivery fee BEFORE being on the vary last page of check-out. Made me go over budget. Would have chosen a different item had I known!

Date of experience: July 2, 2017
Sharleen T.
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If she loves her flowers I will be placing another order within 3 days.

Date of experience: July 2, 2017
Carline A.
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Okay but shipping too high
July 2, 2017

Okay but shipping too high

Date of experience: July 2, 2017
John B.
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I appreciate ordering on a Friday for a Sunday delivery! Thanks!

Date of experience: July 2, 2017
Sharon H.
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Everything was great, as usual
July 2, 2017

Everything was great, as usual. Always pleased.

Date of experience: July 2, 2017
Velma U.
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M sister in law loved the flowers
July 2, 2017

M sister in law loved the flowers. She said they were beautiful. Thank you!

Date of experience: July 2, 2017
Josefina D.
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Satisfied with my order
July 2, 2017

Satisfied with my order. I would recommend it to my friends.

Date of experience: July 2, 2017
karen m.
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Fliers were just as shown
July 2, 2017

Fliers were just as shown. Delivery was timely. Very satisfied

Date of experience: July 2, 2017
Cheryl W.
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I didn't want the vase, but it was difficult to edit the order. When my friend sent me a picture of the flowers, they didn't look like the photo.

Date of experience: July 2, 2017
Danielle S.
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Flowers were on time and beautiful
July 2, 2017

Flowers were on time and beautiful.

Date of experience: July 2, 2017
Dottie Z.
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Shopping experience was great
July 2, 2017

Shopping experience was great. Now I can't wait to see if the arrangement is just as good.

After receiving the arrangement, we were very,very, dissatisfied. The arrangement we received was nowhere near what we ordered! We ordered the European Dish Garden planter, and cut flowers were delivered instead. It looked like the florist was pressed for time and just threw this thing together. I have a picture I am sending of what we received for comparison.

Date of experience: July 1, 2017
India
2 reviews
4 helpful votes
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I placed an order fully prepaid for flowers to be delivered on the birthdate. They sent me confirm delivery mail on that day. After 2 days I checked and was shocked to learn that no flowers were delivered. I called them and they casually said sorry and delivered the flowers 3 days after my daughter's birthdate! I demanded refund because my gift was useless after birthday had lots gone. I have not received refund.

These comments are made to make readers Aware that after I complained to the supplier, they promptly refunded the whole amount to me. I do appreciate their action and thank www.fromyouflowers.com

Date of experience: July 1, 2017
Susan R.
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Did not personally see the flowers I ordered to see how closely they resembled the online picture but the recipient was pleased.

Date of experience: July 1, 2017