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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Viola R.
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Couldn't get connected to a rep by phone to verify.Flowers were NOT FRESH, brown edging,smaller than I expected for $71.00

Date of experience: July 9, 2017
Meghan B.
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Expensive processing fee
July 10, 2017

Expensive processing fee

Date of experience: July 9, 2017
Cassandra J.
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Love your site because it is so convenient
July 10, 2017

Love your site because it is so convenient. I called later to change address from hospital to home. The flowers went to the hospital anyway. The Florist may have missed the change. Had to be taken to patient's home by relatives.

Date of experience: July 9, 2017
RD X.
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I ordered these flowers for my best friend's birthday which is today. And while she received them, it was not a pleasant surprise. She sent me a picture right away and I was shocked with what I was seeing. I ordered premium service $56.98 total but the arrangement contains only 2 white roses, two white asiatic lilies, some monte casino and the rest is simply green foliage. A real disappointment. I want my money back and I'll never order from from you flowers again.

Date of experience: July 9, 2017
Vicki C.
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They were a little smaller than expected but very pretty.

Date of experience: July 9, 2017
Linda F.
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Quick to order but that's where my positive experience ended. The notifications were none. Order delivered but I was not notified. When I called service help the next day the operator could not reach the florist. Operator promised to contact me when a solution was found and have not heard back. Flowers did arrive but with no word. They did not look like what I spent good money on. No roses. No color theme.

Date of experience: July 9, 2017
Jessie B.
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Quick and easy ordering
July 9, 2017

Quick and easy ordering. Fast delivery. Only thing was the sunflowers were a bit wilted

Date of experience: July 9, 2017
Louise Y.
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Very good
July 9, 2017

Very good

Date of experience: July 9, 2017
Hagar L.
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Thabk you!
July 9, 2017

Thabk you! You guys always do a great job :).

Date of experience: July 9, 2017
MARTHA R.
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What I ordered and what my cousin received was two completely arrangements except for the strings

Date of experience: July 9, 2017
Crystal A.
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Wasn't happy to pay the $14.99 but I understand the charge now. Flowers are beautiful and my niece was very happy with the gift.

Date of experience: July 9, 2017
Samantha O.
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My aunt was very pleased with the flowers
July 9, 2017

My aunt was very pleased with the flowers.

Date of experience: July 9, 2017
Barbara T.
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Easy to navigate this site
July 9, 2017

Easy to navigate this site. The recipient said the flowers were beautiful.

Date of experience: July 9, 2017
Laura D.
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I sent these for my mother-in-law's birthday as we live out of state. She got them and says they are beautiful.

Date of experience: July 9, 2017
Lee B.
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Good experience and the flowers were lovely
July 9, 2017

Good experience and the flowers were lovely.

Date of experience: July 9, 2017
Phyllis D.
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Satisfied 95% of time
July 9, 2017

Satisfied 95% of time. Sometimes flowers are not fresh or flowers are not delivered on time. But one call to your customer services makes sure next vat delivery attempt is great.

Date of experience: July 9, 2017
Kathleen S.
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Very easy to shop
July 9, 2017

Very easy to shop.

This flower basket was sent to my daughter and son-in-law in Va. It arrived within three hours after I ordered it. They say it is beautiful and they love it.

Date of experience: July 9, 2017
Liz S.
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Flowers delivered promptly
July 9, 2017

Flowers delivered promptly. I want told how they look or sent a photo to know quality/ satisfaction/ price rating.

The recipient was gone, I don't know if she got them; the homeowner have me no feedback other than they arrived. That was my risk.
But I can't answer all other feedback questions.

Date of experience: July 9, 2017
joyce k.
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Would feel comfortable ordering flowers for any occasion from you flowers again.

Date of experience: July 9, 2017
Mark M.
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The flowers were great
July 9, 2017

The flowers were great,

Date of experience: July 9, 2017