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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Donna L.
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Was very satisfied with the product
July 13, 2017

Was very satisfied with the product.

Date of experience: July 13, 2017
Deena M.
0 reviews
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N/a
July 13, 2017

N/a

Date of experience: July 13, 2017
Cheryl R.
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Received plant as promised but it was accompanied with a get well balloon which I did not order because she is not sick. The flowers on the plant was not the brilliant yellow as on your website. My mother thought the flowers on the plant were white or very light yellow.

Date of experience: July 12, 2017
Angela O.
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The recipient loved the cookies said they were very tasty!

Date of experience: July 12, 2017
Marissa R.
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AMAZING TY
July 13, 2017

AMAZING TY

Date of experience: July 12, 2017
Mrs M.
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Not only did yoy deliver the flowers on time, I have had SO MANY compliments on the beauty of the arrangement. This was a sympathy arrangement, all white, and I was told they were stunning. So thank you greatly for your attention to aesthetics, compassion and customer service.

Date of experience: July 12, 2017
Virginia
1 review
0 helpful votes
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Wish I had seen this site before I ordered. The plant they delivered to my friend was not what I ordered. When she sent me a picture, I was embarrassed. I paid $49.99 for a European Dish Garden and she got 3 plants in a small basket.

Date of experience: July 12, 2017
Virginia
2 reviews
0 helpful votes
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I ordered from them because it said same day on their site. My friend was shot and lost her leg. She is possibly being transferred tomorrow so, it was IMPORTANT TO DELIVER TODAY! I ordered today at 2:30 I know they have to be ordered by 3pm for same day. I asked 3 times to confirrm today would not be a problem. My husband received and email from FlowersforYou at 4:02 saying they were sorry but could not delivery today and will tomorrow. I immediately call them and they wanted to give me 30% off and deliver tomorrow. I was on hold for 10 min to cancel and request a refund. I should have been given a free order! I could have went with someone else. I will NOT ORDER EVER AGAIN. I am also still awaiting for confirmation of cancellation and refund!

Date of experience: July 12, 2017
roger b.
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Prices should be clear is one price when you are selecting it and then a bunch of fees are added changing price completely. Flowers were different from described.

Date of experience: July 12, 2017
Theresa S.
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First time I used this site...
July 12, 2017

First time I used this site...

Date of experience: July 12, 2017
ML C.
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My daughter in law said the flowers were beautiful.

Date of experience: July 12, 2017
Kansas
1 review
0 helpful votes
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I submitted an order for my mother who lives in another state. Paid extra to have it delivered on her Birthday. The flowers were not delivered on the day promised. After multiple calls to customer service, the "flowers" were delivered TWO days later! The so called flowers look like they had been left in heat, they were dry, dropping over, and dying. Extremely poor poor condition. She was extremely disappointed! This has been an embarrassing experience and I will NEVER again order from this site.

Date of experience: July 12, 2017
Frances P.
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Clear and precise ordering system
July 12, 2017

Clear and precise ordering system

Date of experience: July 12, 2017
Priscilla G.
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It was nice that I was able to find flowers that could be delivered the same day and in a timely manner. I was a little worried at first, thinking perhaps they wouldn't be delivered on time, or that I was going to have problems, but I was happy to see that they delivered them on time, same day. My mom loved the flowers and was amazed as well.

Date of experience: July 12, 2017
Nikki M.
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The answers on my survey depends on what is actually delivered and when delivered.

Date of experience: July 12, 2017
Heather D.
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Used them many times for urgent matters and they have been great!

Date of experience: July 12, 2017
Deanne L.
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I always order all of my flowers from here!
July 12, 2017

I always order all of my flowers from here! Great service, easy site to use, amazing prices! Nothing negative to say here!

Date of experience: July 12, 2017
Texas
2 reviews
0 helpful votes
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The website states "ARRANGEMENT" multiple times. The order confirmation email states "WE GUARANTEE THE FLORIST ARRANGED FLOWERS WILL BE DELIVERED TODAY"
The flowers arrived at my wife's office NOT arranged but in a box. Here is her gift from me and she is expected to stop working, open these boxes, trim the stems, arrange the flowers herself and add water to the vase. Nice way for my wife who is an executive to spend her time. I know she is too gracious to complain but had the company stated the flowers would NOT be arranged I would have never ordered from them.

Date of experience: July 12, 2017
Barbara E.
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The birthday cake shaped flowers gift was lovely according to my mother in law.

Date of experience: July 12, 2017
david G.
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On time and just like the picture
July 12, 2017

On time and just like the picture

Date of experience: July 12, 2017