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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pam N.
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I'd love to be able to give a 5 star however I'd prefer to wait and see how the gift arrives.

The basket was a gift and was ordered from NJ and was gifted to California friend. She was very happy and surprised. Thank you

Date of experience: July 12, 2020
Hildegard S.
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I have never ordered flowers online before
July 12, 2020

I have never ordered flowers online before. Considering this being my first experience, it was not too difficult!

Date of experience: July 12, 2020
Gordon M.
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Flowers were ordered in England on Friday for delivery to a New York address on Saturday. The website was easy to use, the ordering process went smoothly and the flowers were delivered on time. The recipients are happy and, judging from a photo they sent, the flowers look even better in reality than they did on the website! Very impressed.

Date of experience: July 12, 2020
Mallory B.
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God job, a little pricey but overall worth the experience

Date of experience: July 12, 2020
Sue H.
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I was offered free shipping but this discount was not applied at payment checkout? But the firm refunded an amount to make it free shipping. I understand it was not their fault but on line was confusing with 2 discounts being available

Date of experience: July 12, 2020
Jackie J.
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The person I sent the flowers to said they were very pretty.

Date of experience: July 12, 2020
Danielle M.
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I paid for the deluxe bouquet, my friend sent me a picture of it and it looked skimpy to me for the money!

Date of experience: July 12, 2020
Carmelita E.
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The minimum order amount is too high and it took too long to place the order online because I didn't find out the minimum order amount until I got ready to check out so the system required I start over.

Date of experience: July 12, 2020
Traron S.
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Optimal order process
July 12, 2020

Optimal order process. The processing fee at the end was unexpected.

Date of experience: July 12, 2020
Barbara P.
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Shopping was quick and easy, great prices, great selection

Date of experience: July 12, 2020
Ellen W.
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I ordered these for my granddaughter 18th birthday because what they showed for a bouquet was a really beautiful and full. What she received was 3 Lilly's, 2 Rose's and a couple of small green sprigs. I am very disappointed.

Date of experience: July 12, 2020
Murray P.
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I got a notice that my order had been delivered. It hadn't been delivered yet, and came about an hour after the "your order was delivered" notice. I chatted with customer service and they said they'd get back to me (this was before it was actually delivered, obviously) but I never did hear back from them as they said I would. The flowers were a much smaller bouquet than was in the picture that I ordered and the vase was quite a bit different. I'm still satisfied, but think there could have been better accuracy on these details.

Date of experience: July 12, 2020
Carrie M.
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Only used the service twice but very pleased
July 12, 2020

Only used the service twice but very pleased - and more importantly, the recipients were very pleased with their floral arrangements. Quality, I'm told, was very good. I think it would be nice if they emailed you as the purchaser a photo of the arrangements when they are delivered so you know what actually was designed and received.

Date of experience: July 12, 2020
Patti T.
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The florist did not send the item I ordered to my daughter in NY who recently broke her collar bone.
I called customer service and the product was redelivered only to be wrong again.
I reached out to customer service and I did get a partial refund which I appreciate but I will not be using this service again.
Signed, a very disappointed customer.

Date of experience: July 12, 2020
Jon E.
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That was great & affordable!
July 12, 2020

That was great & affordable! I hope the delivery goes well also!
(After delivery feedback)
I ordered the on sale bouquet & it was magnificent! Very impressed with the quality & amount of flowers and the quality of the vase that was included! A real bargain!

Date of experience: July 12, 2020
Gloria A.
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Excellent!
July 12, 2020

Excellent!

Date of experience: July 12, 2020
Joe S.
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...
July 12, 2020

Date of experience: July 11, 2020
Patti M.
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Shopping experience went very smoothly
July 12, 2020

Shopping experience went very smoothly. Flowers were a get well gift to a friend. My friend called to thank us and said the flowers were beautiful.

Date of experience: July 11, 2020
Deanna D.
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The flowers were beautiful and arrived on time. Thank you!

Date of experience: July 11, 2020
Heather S.
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Too small and I even upgraded.I liked the flowers chosen but not the plants.It looked cheap I thought.I paid 70$ so I wanted something really nice that she could keep growing.I bet my mom thinks I spent 25$.I was impressed with how easy it was to order and very impressed that it arrived right on time.

Date of experience: July 11, 2020