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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alycia L.
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Fast delivery & flowers were great quality just like picture

Date of experience: August 11, 2017
Ivy D.
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Great service
August 11, 2017

Great service. Will be a return customer.

Date of experience: August 11, 2017
Roger N.
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Easier than expected sending from UK to USA
August 11, 2017

Easier than expected sending from UK to USA. It's good to send flowers

Date of experience: August 11, 2017
Claire B.
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Nice variety of products
August 11, 2017

Nice variety of products. Order process seemed simple.
Sent Deluxe fruit basket as a gift. Was rather disappointed in the presentation and bare look of the overall basket. Good news is that fruit looked fresh. However, website is very deceiving, as it does not delineate the difference in content of what to expect for each price level (regular vs deluxe vs premium). Each choice, regardless of selection, carries the same description for the Premium package. The Deluxe basket, one step down, was not even close to the look or content of the Premium. Overpriced for what was received, plus additional 25% shipping fee.

Date of experience: August 11, 2017
Kelli N.
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So many variety of goodies & flowers for any gender & occasion

Date of experience: August 11, 2017
Dianne G.
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Shipping and Handling charges are high, but I really like your products. My mom was very pleased with the flowers!

Date of experience: August 11, 2017
Jaime W.
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I didn't see the flowers that were delivered but my sister said they are beautiful.

Date of experience: August 11, 2017
Patricia L.
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NOT AT ALL LIKE THE PICTURED PRODUCTS!
August 11, 2017

NOT AT ALL LIKE THE PICTURED PRODUCTS! Especially the roses, which were a full lush bouquet with Iris. The actual product was a few roses with a few scrawny wildflowers. Quite disappointing...
Will not bother with your company again.

Date of experience: August 11, 2017
Ola W.
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Job well done
August 11, 2017

Job well done

Date of experience: August 11, 2017
Albert K.
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You didn't tell me the delivery price up front
August 11, 2017

You didn't tell me the delivery price up front. If I am shopping prices I want to know the entire price not just the flower price.

Date of experience: August 11, 2017
Michael S.
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I sent these flowers to a dear friend as a birthday gift. She was thrilled with them. The picture sent to me looked nicer than the on-line picture.
It's nice to know that you can rely on a florist to deliver 2500 miles from home.

Date of experience: August 11, 2017
Bob K.
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The add on charges make me think twice
August 11, 2017

The add on charges make me think twice. A $14.99 delivery charge was taken off when I refused to place order but the $9 discount from Google was added back in. Still, I paid more and all I can say is the recipient better love it!

Date of experience: August 11, 2017
Francine G.
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I notice the price for this bouquet was different from yesterday. Not sure why the price changes?

Date of experience: August 11, 2017
Gypsey M.
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I had a tough time figuring it out, don't usually shop on line, prefer talking to someone.

Date of experience: August 11, 2017
Laura V.
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I was a little nervous to order as you never know if something will be delivered just like shown on the website, but thankfully I was pleasantly surprised it did!

Date of experience: August 11, 2017
Keith M.
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Easy process as long as flowers are nice will return

Date of experience: August 11, 2017
Rose O.
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I expected better chocolate brands
August 11, 2017

I expected better chocolate brands

Date of experience: August 11, 2017
Michael B.
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Very beautiful flowers!
August 11, 2017

Very beautiful flowers! Convenient and reliable service. I was a little shocked at the delivery price at checkout though and wish that could have been shown earlier in the purchasing process.

Date of experience: August 11, 2017
Malika M.
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I have used your service before and will continue to do so. Please ensure the flowers are fresh and beautiful. I was not happy with one order a couple of years back. Many thanks.

Date of experience: August 11, 2017
Gregory W.
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WELL, I GOT SENT A PICTURE OF THE FLOWERS, THEY LOOKED OK TO ME, MY SISTER WAS HAPPY WITH THEM, SO I WAS HAPPY WITH THEM...

Date of experience: August 11, 2017