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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mayte C.
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I will keep using this service thanks
August 16, 2017

I will keep using this service thanks

Date of experience: August 16, 2017
Kate G.
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The flowers and arrangement were beautiful, but I ordered it first thing in the morning and the charges for delivery and handling were almost as much as the arrangement and it wasn't delivered until around 4:30 that afternoon. They were supposed to be something to brighten my friend's day, but didn't get there until she was about to go home...

Date of experience: August 16, 2017
Amy D.
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This is the second time to use this company and will do so again in the future.

Date of experience: August 16, 2017
Christie Z.
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Everything was as expected
August 16, 2017

Everything was as expected. Thank you

Date of experience: August 16, 2017
ruth s.
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Superior,,thank you
August 16, 2017

Superior,,thank you

Date of experience: August 16, 2017
Tamela C.
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My mom loved the hand delivered flowers she received a few months ago. I decided to take advantage nof the free delivery today.

Date of experience: August 16, 2017
Lorie M.
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The customer service is terrible...
August 16, 2017

The customer service is terrible...The information that is provided by the person named Jane, was very wrong and she was very rude with her foreign accent.was she even in the United States? A very rehearsed reading was given to me by her and she struggled with many simple words...Hire Americans, we speak English!

Date of experience: August 16, 2017
Lavonia V.
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The selection process was easy and the delivery was fast. The received product was beautiful.
Will use fromyouflowers again.

Date of experience: August 16, 2017
Doug M.
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It was easy
August 16, 2017

It was easy,

Date of experience: August 16, 2017
Pam A.
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The order wasnt what the picture showed I was very dissatisified with my order

Date of experience: August 16, 2017
MJ S.
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I received a photo of the succulents sent as a personal sweet thought for a grieving family, especally for the wife after family left. The planter was lovely. The bow was put on the side or corner of the nice plant and really looked like an afterthought. I hope the recipient was able to see beyond how it looked when my daughter sent me a photo of it. It was nice but a bit more attention could have been given to it's appearance. It was rather embarrassing as I thought it would be better presented. Thank you for delivering it in a timely way.

Date of experience: August 15, 2017
Vickie L.
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Order didn't get to recipient until 7:00 pm
August 16, 2017

Order didn't get to recipient until 7:00 pm

I expected it to be much earlier

Date of experience: August 15, 2017
Emilio I.
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The gift its no the same of the picture
August 16, 2017

The gift its no the same of the picture

Date of experience: August 15, 2017
Karen F.
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Easy & convenient
August 16, 2017

Easy & convenient.

Date of experience: August 15, 2017
Kurt W.
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It was an A++
August 16, 2017

It was an A++

Date of experience: August 15, 2017
Susie J.
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Our cousin recieved her flowers and was very happy with the arrangement.

Date of experience: August 15, 2017
justme E.
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NO space for special delivery instructions
August 16, 2017

NO space for special delivery instructions.
I ordered a Premium for $49.99. The flowers were a a Regular or a a small Deluxe. I am not happy at all with the size. I usually order Regular, but this was for my Mom's Birthday. I wanted something grand. The flowers were fresh and beautiful, but the size was Definitely NOT worth the upgrade. I will be asking for a refund to reflect the size.

Date of experience: August 15, 2017
Elaine I.
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Quick, easy and appreciated
August 16, 2017

Quick, easy and appreciated.

Date of experience: August 15, 2017
Dorina N.
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Thank you!
August 16, 2017

Thank you! The flowers were beautiful, and the florist from MO, was professional, very polite carring, I am sure I will order again from her.

Date of experience: August 15, 2017
Kathy L.
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Those I send flowers to have always been happy with your product. Ordering on-line is user-friendly and efficient...I appreciate that!

The order arrived on the day requested. My friend was very happy with the variety and freshness of the flowers and the cute happy face mug they came in. Thank you!

Date of experience: August 15, 2017