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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Edward L.
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This product was well worth the price both in quality and quantity of supplied flowers.

Date of experience: August 17, 2017
Wendy D.
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Awesome!
August 18, 2017

Awesome!

Date of experience: August 17, 2017
Rose B.
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Got blocked out on my 1st attempt but good on 2nd

Date of experience: August 17, 2017
Wayne H.
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I was more than satisfied surprised on how quickly you responded
Thank you

Date of experience: August 17, 2017
stacie A.
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These flowers look HORRIBLE, and are definitely not worth the price tag. Won't be ordering from here again. Highly disappointed

Date of experience: August 17, 2017
Bobby A.
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I ordered the "You're In My Heart" floral arrangement for my wife for our 3rd anniversary on 8/11 to be delivered at her work on 8/16. I selected the "premium" arrangement and it was visually clear that they delivered the "regular". When I called customer service, they informed me that they could NOT re-deliver my order that same day - our anniversary. Curious, fromyouflowers.com prides itself on "same day delivery" on its website. I explained to the customer service rep that my wife would NOT be at work the following day and gave her our residential address TWICE, so they would delivered to my wife - day AFTER our anniversary - at home. So the next day, they're delivered again at her work, which I explained to the rep the previous day that she would NOT be there... TWICE!

Date of experience: August 17, 2017
Diane C.
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I haven't saw them yet but my daughter said they are very pretty and enjoyed the surprise,

Date of experience: August 17, 2017
Denise P.
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So quick and easy
August 18, 2017

So quick and easy

Date of experience: August 17, 2017
Rosanna M.
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Prompt and on time on delivery
August 18, 2017

Prompt and on time on delivery. I haven't seen the product as this was a gift. But, it does look wonderful!

Date of experience: August 17, 2017
Dan J.
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Fast any easy
August 17, 2017

Fast any easy

Date of experience: August 17, 2017
Dr M.
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N/a
August 17, 2017

N/a

Date of experience: August 17, 2017
Pamela R.
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Was ok but took a long time to complete order but they arrived on time and were lovely

Date of experience: August 17, 2017
Tammy H.
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Easy, efficient and the flowers looked like the website description! Well done! Will use this website again!

Date of experience: August 17, 2017
monica b.
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I was sent the wrong order
August 17, 2017

I was sent the wrong order. The flowers looked nothing like the online picture. I was expecting purple roses and got sunflowers. I also paid extra for the "deluxe" bouquet and was highly disappointed. I called to complain and was assured the problem would be taken care of then the flowers were delivered to the wrong address.

Never again will I do business with this company

Date of experience: August 17, 2017
Randy E.
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It was great
August 17, 2017

It was great. Thank you very much!

Date of experience: August 17, 2017
Tyler S.
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The flower arrangement was not as full as the picture suggested.

Date of experience: August 17, 2017
Jennifer R.
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So far so good
August 17, 2017

So far so good. I will be anxious to see what the flowers look like. That will tell if I order again.

Date of experience: August 17, 2017
Mary F.
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Quick and easy
August 17, 2017

Quick and easy. My girl friend texted me to say how beautiful the flowers were so nice job!

Date of experience: August 17, 2017
Maria P.
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It was easy to order and the flowers were delivered on time. The person who received the flowers said they were beautiful.

Date of experience: August 17, 2017
Lori I.
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Easy to navigate the site and very good product quality.

Date of experience: August 17, 2017