Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Kathy G.
0 reviews
0 helpful votes
Follow Kathy G.
Unfollow Kathy G.
Share Review
Report Review

I took a chance and ordered the flowers to be chosen by the florist. The flowers were fresh and beautiful and the price was right!

Date of experience: August 18, 2017
Sheila C.
0 reviews
0 helpful votes
Follow Sheila C.
Unfollow Sheila C.
Share Review
Report Review

Once my boss picked out what she wanted to send, the process was quick and easy. The bouquets we send are always beautiful. You make us look good!

Date of experience: August 18, 2017
New Jersey
1 review
0 helpful votes
Follow Tracey P.
Unfollow Tracey P.
Share Review
Report Review

I ordered an arrangement for my sisters birthday on the morning of her birthday because they advertised same day delivery. Later that day I receive an email stating they cannot deliver. I call and was told, the local florist delivery in the am and i missed it. They took off the shipping charge, upgraded the order and said it would go out today. Today I get another email saying they could not deliver. TOTALLY UNACCEPTABLE WAY TO DO BUSINESS. After calling and trying to get a manager on the phone (never happened) I cancelled my order and went elsewhere. If you want your arrangement sent same day,,, DO NOT USE FROMYOUFLOWERS.

Date of experience: August 18, 2017
shelley O.
0 reviews
0 helpful votes
Follow shelley O.
Unfollow shelley O.
Share Review
Report Review

My friend loved the flowers!
August 19, 2017

My friend loved the flowers!

Date of experience: August 18, 2017
Kim K.
0 reviews
0 helpful votes
Follow Kim K.
Unfollow Kim K.
Share Review
Report Review

I started with a discount and ended up paying it back. Maybe I'm out of touch but $47+ seems a bit much for a dozen roses.

Date of experience: August 18, 2017
Shania R.
0 reviews
0 helpful votes
Follow Shania R.
Unfollow Shania R.
Share Review
Report Review

This is a quick and easy method to order beautiful flowers for any occasion. Will definitely order from here again. I especially enjoyed the free shipping coupon. My mom received gorgeous flowers and the price was AMAZING!

Date of experience: August 18, 2017
Karen S.
0 reviews
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

The picture of the flowers were prettier than the one's she got. But she's happy

Date of experience: August 18, 2017
Carrie A.
0 reviews
0 helpful votes
Follow Carrie A.
Unfollow Carrie A.
Share Review
Report Review

I like it because it's same day delivery
August 18, 2017

I like it because it's same day delivery

Date of experience: August 18, 2017
Violet N.
0 reviews
0 helpful votes
Follow Violet N.
Unfollow Violet N.
Share Review
Report Review

I needed flowers delivered at the last minute and you all were the only ones who could deliver within my time fram. I really appreciate all you have done.

Date of experience: August 18, 2017
Alex M.
0 reviews
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

...
August 18, 2017

Date of experience: August 18, 2017
Steven T.
0 reviews
0 helpful votes
Follow Steven T.
Unfollow Steven T.
Share Review
Report Review

I was nervous because I didn't know what they would look like but they're beautiful and she loves them. I plan on ordering every other week now. Thank you!

Date of experience: August 18, 2017
Donna H.
0 reviews
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

It was easy to shop and fill out the order
August 18, 2017

It was easy to shop and fill out the order. Also the pictures & description were helpful. Thank You!

Date of experience: August 18, 2017
Kara S.
0 reviews
0 helpful votes
Follow Kara S.
Unfollow Kara S.
Share Review
Report Review

Happy with the product
August 18, 2017

Happy with the product

Date of experience: August 18, 2017
James G.
0 reviews
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

There was no refrigerant included in the box to keep the flowers cool! The box arrived from FedEx with an internal temperature of 84 degrees (as registered by an infrared thermometer).

The picture vase wasn't properly setup and took the recipient 20 minutes to get placed correctly.

Date of experience: August 18, 2017
Mary S.
0 reviews
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Service Charges seemed on the high side
August 18, 2017

Service Charges seemed on the high side.

Date of experience: August 18, 2017
Liam F.
0 reviews
0 helpful votes
Follow Liam F.
Unfollow Liam F.
Share Review
Report Review

Didn't see the flowers but was told they're nice
August 18, 2017

Didn't see the flowers but was told they're nice. Ordering and delivery went smoothly.

Date of experience: August 18, 2017
Erin Y.
0 reviews
0 helpful votes
Follow Erin Y.
Unfollow Erin Y.
Share Review
Report Review

They did not call my daughter who was receiving the flowers, just left on the steps. Luckily she was home but I would have been disappointed if they had sat outside in the heat all day.

Date of experience: August 18, 2017
New Jersey
1 review
0 helpful votes
Follow Francesca B.
Unfollow Francesca B.
Share Review
Report Review

Terrible
August 18, 2017

I ordered flowers for my daughter and paid the extra to have them there by 12:00pm. I called them several times and not only did I have to wait on hold for a long time, I was disconnected several times. When I finally got through to someone he put me on hold to call the florist who could not even give me an answer of what time they would be there. All they could offer me was the $4.99 back. I explained my daughter was leaving earlier hence the reason I paid for this service. I didn't want the money back I wanted the flowers delivered. Nobody apologized and still did not get them when I was supposed to. I will never order from here again.

Date of experience: August 18, 2017
star K.
0 reviews
0 helpful votes
Follow star K.
Unfollow star K.
Share Review
Report Review

Nice Service
August 18, 2017

Nice Service

Date of experience: August 18, 2017
Teresa S.
0 reviews
0 helpful votes
Follow Teresa S.
Unfollow Teresa S.
Share Review
Report Review

Very quick and easy
August 18, 2017

Very quick and easy. Overall a great experience

Date of experience: August 18, 2017