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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Simple and easy - hope the flowers and plants are pretty and last!
Good
My comments are answered in your questions above. Thank you
Flowers were a birthday gift for my 87 year old mother. She loved them.
Didn't like that I had to order up to deliver to her address!
I am the new lead in office to order flowers. Per my co-worker, I thought there would be free shipping on our order?
The flowers were left on the front porch, and got overheated, so some of the flowers were a bit wilted.
The initial price was fine, however, with all the add on charges it was expensive for a small arrangement.
The flowers arrived late in the day. The flowers were not fresh and wilted looking. I placed two orders each with mylar balloon same recipient. They used the same balloon for each arrangement. Not impressed with the quality or care taken in the arrangement. The one order was a premium which looked more like a regular. I thought that using this company I might have a better experience than other online companies. I am not impressed. The costs were more than that of teleflora and 800flowers. High prices and poor quality not to mention poor customer service when I phoned to check the status of my order. Just canned answers and no care.
You asked me for a rating before the flowers were delivered. Not the way to do business.
Very happy and satisfied with my purchase.
It made a special ladies birthday extra special.
Too high a handling fee
Good
The flowers were really beautiful but did not exactly look like what was advertised.
I really couldn't check the accuracy of the order in that it was delivered to an assisted living facility and the recipient confirmed that a delivery was made. She liked them. So I supposed that's really all that matters.
Handling fee is a bit too high
The cross arrangement has several holes and the greenery was very bare- not worth the price at all- I was really disappointed
Easy order Praying the arrangement is beautiful!
It looks nothing like the picture
I will provide an updated review after the recipient receives the flowers.
Here is my updated review: The person who received the flowers sent me a photo of the arrangement. I had paid for the premium (most expensive) arrangement and was very disappointed by the size. Though I realize that florists cannot duplicate the picture, the number and size of the flowers in the arrangement did not compare to what I ordered. It was much smaller than the picture and looked like the regular size, not the premium. It also looked like something I would put together in a vase, not something done by professionals. I was very disappointed.
What I did not like is I was charged the Week end Delivery Fee. So it should have been 1 week end delivery fee. Just because I ordered 2 items, I was charged 2 week end delivery fee. So, I was charged $ 68.00 for the week end delivery fee for 2 items +Shipping for 2 items+sales tax for 2 items.
There should be 1 week end fee +1 shipping fee for 2 items.
So, I feel I was over charged.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members