Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Chris X.
0 reviews
0 helpful votes
Follow Chris X.
Unfollow Chris X.
Share Review
Report Review

I have already contacted someone concerning this and it has been taken care of. But the flowers that were delivered looked nothing like what I ordered. Very dissatisfied with the product but pleased with the customer service and quick reply to my emails. Thank you

Date of experience: August 23, 2017
Jaime B.
0 reviews
0 helpful votes
Follow Jaime B.
Unfollow Jaime B.
Share Review
Report Review

I was rather disappointed that my order was not delivered by the date that I received a confirmation for. It was a special order for a dear friend who had a family member pass away, and I expected she would receive the flowers the same day...as was confirmed in my order.

Date of experience: August 23, 2017
BRIEANA M.
0 reviews
0 helpful votes
Follow BRIEANA M.
Unfollow BRIEANA M.
Share Review
Report Review

IT WAS QUICK AND FUN
August 23, 2017

IT WAS QUICK AND FUN. GLAD TO HAVE THE OPTION FOR SAME DAY DELIVERY

Date of experience: August 23, 2017
Michelle C.
0 reviews
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

First time I ordered from here I was nervous, but once the flowers were delivered and they were super high quality, I am ordering again!

Date of experience: August 23, 2017
Cathy W.
0 reviews
0 helpful votes
Follow Cathy W.
Unfollow Cathy W.
Share Review
Report Review

The free shipping alone helps, you didn't charge extra for next day and no extra "service fee" Keep it up.

Date of experience: August 23, 2017
Jane T.
0 reviews
0 helpful votes
Follow Jane T.
Unfollow Jane T.
Share Review
Report Review

I received a call from the florist late on the day before delivery asking me when she could get in to the church to make the delivery. There was miscommunication between family members and I did ask for the flowers to be delivered to the funeral home. However, the florist was correct to deliver to the church because the viewing was held there. Thank you for delivering to the proper place.
The arrangement was not as full as the picture provided. Since there was no option of "supreme or bonus" arrangement I was expecting it to look like the picture.
The deceased was a world traveler and his wife appreciated the "Ireland" touch. Thank you for ensuring it was delivered on time despite the confusion.

Date of experience: August 23, 2017
Pat D.
0 reviews
0 helpful votes
Follow Pat D.
Unfollow Pat D.
Share Review
Report Review

Easy, lovely arrangements, love the FSFL!
August 23, 2017

Easy, lovely arrangements, love the FSFL! The recipient loved them. However, in your surveys, the questions ask if "you have received your order". Well, perhaps some people send flowers to themselves, but mostly to others. The questions should refer to whether the intended person(s) received the orders, not the sender.

Date of experience: August 23, 2017
Patricia R.
0 reviews
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Other than chocolate candy being sent to someone in Texas that was melted when they got it, I have had no problems with delivery or anything else

Date of experience: August 23, 2017
Abri W.
0 reviews
0 helpful votes
Follow Abri W.
Unfollow Abri W.
Share Review
Report Review

Discount was hard to put in, don't think it worked

Date of experience: August 23, 2017
Rose G.
0 reviews
0 helpful votes
Follow Rose G.
Unfollow Rose G.
Share Review
Report Review

The plant is beautiful
August 23, 2017

The plant is beautiful. I have used your website several times and have been very satisfied every time. Customer service is still alive and well. Thank you.

Date of experience: August 23, 2017
Melody B.
0 reviews
0 helpful votes
Follow Melody B.
Unfollow Melody B.
Share Review
Report Review

I will definitely order from you again if the flowers are beautiful, fresh and my daughter is delighted by them

Date of experience: August 23, 2017
David B.
0 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Great job..
August 23, 2017

Great job. Love it

Date of experience: August 23, 2017
patricia l.
0 reviews
0 helpful votes
Follow patricia l.
Unfollow patricia l.
Share Review
Report Review

Great product and service
August 23, 2017

Great product and service

Date of experience: August 23, 2017
South Carolina
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

I placed an order at 10am on Monday for a friend. Received a call at 3:15pm stating there were no local florist who could deliver the flowers (like really) I live in the city with plenty of floral shops. Any who they told me they would deliver them first thing in the morning. Needless to say that did not happen. Call them five times over a period of time and they kept giving me the run around. My friend did receive the flowers that day at 7:45pm, and the flowers came from a shop that is an hour away. Like really, and they were not what I order. Called and advise them that I was not happy and I wanted a full refund of my money. They did refund my money. I will NEVER order from them again. I will stick with Proflowers.

Date of experience: August 23, 2017
Ciurdar E.
0 reviews
0 helpful votes
Follow Ciurdar E.
Unfollow Ciurdar E.
Share Review
Report Review

Flowers arrived on time with email confirmation, which for a person thousand miles away is a very important detail. This site has proven to be the perfect choice for what I needed.
Also, the gifted really appreciates the vivid flowers received.
Great services!

Date of experience: August 23, 2017
Sarah D.
0 reviews
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Loved the free shipping!
August 23, 2017

Loved the free shipping! It's what brought me back to your website!

However, I chose the deluxe florist designed bouquet which I expected to be handcrafted with a unique touch, but instead got a bouquet of just one flower (lilies) in various colors. I hope next time when choosing a florist designed bouquet, that the florists understand that these are supposed to be unique, and not one that is plain and could have been picked out from the website.

Date of experience: August 23, 2017
Mary O.
0 reviews
0 helpful votes
Follow Mary O.
Unfollow Mary O.
Share Review
Report Review

Good
August 23, 2017

Good

Date of experience: August 23, 2017
Emily Q.
0 reviews
0 helpful votes
Follow Emily Q.
Unfollow Emily Q.
Share Review
Report Review

I appreciate the opportunity to give feedback
August 23, 2017

I appreciate the opportunity to give feedback. Thank you for responding to my concerns.

Date of experience: August 22, 2017
Rick L.
0 reviews
0 helpful votes
Follow Rick L.
Unfollow Rick L.
Share Review
Report Review

Very simple and
August 23, 2017

Very simple and

Date of experience: August 22, 2017
Karla J.
0 reviews
0 helpful votes
Follow Karla J.
Unfollow Karla J.
Share Review
Report Review

Omg i can belive it love it
August 23, 2017

Omg i can belive it love it

Date of experience: August 22, 2017