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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christina A.
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Your emails always bait and switch...
July 14, 2020

Your emails always bait and switch...lack of access, I'll come back.

Receiving the flowers - they were not bound as in the photo and it is only roses none of the flowers around were delivered. Disappointing- but where else would I go during COVID.

Date of experience: July 14, 2020
jan b.
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Customer service was great
July 14, 2020

Customer service was great. My displeasure is with the florist that actually did the arrangement. Need to screen better before assigning an order to a florsit

Date of experience: July 14, 2020
Elaine B.
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Not exactly what I ordered but the arrangement was okay I guess.

Date of experience: July 14, 2020
Evelyn B.
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Very easy to order
July 14, 2020

Very easy to order. I will use them again in the future.

Date of experience: July 14, 2020
DDSC P.
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Could not adjust coupon code
July 14, 2020

Could not adjust coupon code.

The flowers were beautiful, fragrant, and very appreciated by my mom.

Date of experience: July 14, 2020
Renee b.
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The person who signed the card was sloppy writing and they misspelled daughter-in-law.

Date of experience: July 14, 2020
Charles H.
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Assumed they would be much larger
July 14, 2020

Assumed they would be much larger.
They were beautiful, but undersized for the price.

Date of experience: July 14, 2020
Denise N.
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I thought I was ordering direct from Caan's.not near as colorful or as full as picture. Looks like you sent the bottom of price range but I paid for upgrade.

Date of experience: July 14, 2020
Sabine J.
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The service was easy and the flowers were even delivered early.

Date of experience: July 14, 2020
Aidee W.
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Website is easy to navigate; great selection, beautiful bouquet, and extremely quick same day delivery!

Date of experience: July 14, 2020
Gina P.
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The item delivered looked nothing like the item i purchased. I reached out to customer service and they rectified the situation.

Date of experience: July 14, 2020
Jessie I.
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I used the online coupon and was given a more expensive fee that the coupon stated. My order plus shipping/taxes & handling was originally $48 but when I went to checkout the item increased $6!

Date of experience: July 14, 2020
colin l.
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V
July 14, 2020

V

Date of experience: July 14, 2020
Nita J.
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The flowers were not delivered on the day arranged.
Then I received notice they had been delivered, but the recipient didn't receive them!
Lots of back & forth with contacting you & recipient.
Wasted time!
Flowers delivered the next day.

Date of experience: July 14, 2020
Matthew I.
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Awesome group of florists!
July 14, 2020

Awesome group of florists! Will definitely purchase from this company again!

Date of experience: July 14, 2020
Marilyn T.
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Web site very easy to use and prices are reasonable.

Date of experience: July 14, 2020
Eva X.
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I was impressed by the quick delivery turnaround! And the lovely bouquet that arrived.

Date of experience: July 14, 2020
alfonso D.
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I will never buy anything from you guy's again, nor will i refer anyone to, the experience that i had for my anniversary yesterday was horrible, what is the purpose of paying and placing an order early in the morning and possibly have not received it if i had never called, i looked like a complete fool, because it meade me looked like i didn't bought anything for my wife, thanks for nothing, and yes i received the flowers at almost 10pm nighttime we were already sleeping.

Date of experience: July 14, 2020
C B.
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Seamless
July 14, 2020

Seamless.
Thank You

Date of experience: July 14, 2020
Carla Q.
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The order experience was good
July 14, 2020

The order experience was good. I'll wait to hear if the delivery item was in great condition upon delivery to before stating anything further.

My friend received the order and loved it.

Date of experience: July 14, 2020