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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Berenice r.
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Everything is horrible
August 26, 2017

Everything is horrible. From the delivery to the pricing to the actual product. I paid for "same day delivery " and didn't receive it until the following day and once it was received the actual flowers were a joke. It looked nothing alike to what I purchased on the website. The picture on the website made the price worth it but after receiving it I can honestly say that it's a scam. I will never buy anything frokm here again or recommend it to anyone. I regret it badly. I would loibe to get a refund.

Date of experience: August 26, 2017
Ruben P.
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Very Nice Site and Very easy to use
August 26, 2017

Very Nice Site and Very easy to use

Date of experience: August 26, 2017
Melanie H.
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Looked bigger than what was delivered
August 26, 2017

Looked bigger than what was delivered.
Timely delivery great!
Bouquet should have been bigger!
Thx

Date of experience: August 26, 2017
Mara E.
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It was send as a gift to my friend and the surprise turned out great. She loved it

Date of experience: August 26, 2017
Bryant C.
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I did not like that it was just left on the porch. But she got them so that is all that matters

Date of experience: August 26, 2017
Danielle W.
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Arrangement was very nice
August 26, 2017

Arrangement was very nice

Date of experience: August 26, 2017
Byron s.
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Overall a Perfect gift for any occasions
August 26, 2017

Overall a Perfect gift for any occasions

Date of experience: August 26, 2017
Susan H.
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Website=easy to use
August 26, 2017

Website=easy to use. Will see if delivered on time.

Date of experience: August 26, 2017
Colleen M.
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So far, so good...
August 26, 2017

So far, so good...we will see how the flowers and delivery are on the other side
Flowers were delivered in great timing and recipient was very happy

Date of experience: August 26, 2017
Jen P.
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The flowers looked pretty but not exactly the ones I ordered

Date of experience: August 26, 2017
Vincent G.
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The receiver was very satisfied with the presentation and courtesy delivery team expressed when delivery was made. I'll give them a 10 for their professionalism..

Date of experience: August 26, 2017
Eileen W.
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I think once in a while you should give free delivery. 15.00 is a little pricey.

Date of experience: August 26, 2017
Michael X.
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My girlfriend loved it
August 26, 2017

My girlfriend loved it. Putting a smile on her face is worth every penny

Date of experience: August 26, 2017
andree P.
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Arrangement was very pretty, put not the container showed in the order.I understand that it could be different but this one wasn't even close.

Date of experience: August 26, 2017
Jeffrey N.
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Excellent thank u
August 26, 2017

Excellent thank u

Date of experience: August 26, 2017
Ckentrell J.
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Customer sevice could have been a little more friendly. Delivery time was excellent. Same day within a few hours. Thought the price could have been a little cheaper

Date of experience: August 26, 2017
Tonya B.
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The flowers arrived as ordered, however the actual total price for the flowers was not shown until after I entered a credit card number. A service fee was charged in addition to a delivery fee that was a surprise and increased the amount of my order. I feel that this should have been included in the total that I was shown before I gave my credit card number so that I could have decided if I wanted to purchase the flowers at that price, including ALL fees.

Date of experience: August 26, 2017
Helen M.
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I placed this order expecting the advertised free delivery for life.
Ended up paying delivery and had a difficult time trying to place another order with free delivery so I
Didn't place that second order.
Hopefully, the next time I go to order my delivery will be free.

Date of experience: August 26, 2017
Sara K.
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Good service
August 26, 2017

Good service. Flowers received looked very different from the pic I ordered but customer was happy with them.

Date of experience: August 26, 2017
Mary V.
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Excellent service, beautiful flowers
August 26, 2017

Excellent service, beautiful flowers - very satisfied!

Date of experience: August 26, 2017