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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Online shopping was easy; delivery of the product ordered was timely.
Easy website to navigate. Hoping the flowers are as gorgeous as the pictures!
Ordered a fruit basket for my B-I-L for his birthday. It arrived in great condition, the fruit was fresh, and the basket itself, I am told, was lovely. Thank You.
Beautiful birds of paradise arrangement. Thank you
The delivery and handling fees are high. These fees are half the price of the order I placed. I will find a more reasonably priced flower company for my next order.
I chose this arrangement as the colors matched my mother 's kitchen- yellow and blue. There was not any blue flowers in the group. Need to look at the website to see if I was mistaken or not
Ordered with them 3 times, none of those were delivered on time, always 1 day or 2 late. Timing is everything, it's worth nothing the next day.
Easy ordering. Processing charge slightly high.
Very convenient website for shoping flowers.
On Sunday, I ordered flowers for my cousin's calling hours, which was 5 pm the next day. I paid an extra "same day/weekend" fee and selected an arrangement that could be produced next day. On Monday at 4 pm, I received an email and voicemail stating that they were unable to find a local florist to fulfill my order in time. WTF! Their customer service was HORRIBLE - the first guy hung up on me while he was "checking" my order. The second guy was just plain rude when I called back and explained my order would not make it to the funeral home on time. He just said "uh huh." What a JERK!
I got disconnected AGAIN while jerk-boy was "checking" my order. Then while I was on hold waiting for my third customer service rep to answer, jerk-boy called me back so I clicked over to answer and he pretended like he didn't realize he called me. I specifically asked if the call was regarding my order and he said nothing but continued to remain on the line breathing weird and clicking on his keyboard while the 50 other reps carried on loud conversations near him. I yelled "hello" half a dozen times with no answer before I hung up and called back YET AGAIN. This time I got a rep who canceled my order and processed a refund, but I refused to be put on hold (I swear their hold functions like a black hole). Don't waste your time with this company. Too many bad reviews out there. I wasn't thinking clearly else I would have checked their service record.
You messed up my first order, giving you a chance to redeem yourself. The order was delivered after 7pm.
Hopefully this order goes through as the last one did not and left me in deep depression as it was for my favorite cousins funeral
Very easy! Recipient was thrilled with the beautiful flowers!
The flowers were sent to a friend who recently lost her daughter and she was very happy with them
Easy navigation, no delivery fee! Flowers delivered were beautiful!
Pleased with service and price, will use again
Recibí las flores por la mañana y llegaron frescas y en excelentes condiciones, estoy muy satisfecha.
No place for special instructions. Please deliver late afternoon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members