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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jim R.
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Order was delivered on the same day and arrived in perfect condition. Would happily use again

Date of experience: September 3, 2017
Jiji N.
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Everything was delivered even though there was a little miscommunication by email though representatives because I had to change the delivery address, the order was received and was a greatly appreciated gift. The flowers were absolutely gorgeous!

Date of experience: September 3, 2017
John H.
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Nice arrangements at reasonable prices
September 3, 2017

Nice arrangements at reasonable prices

Date of experience: September 3, 2017
Adrian M.
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My credit/debit card would not work when I would insert my information. I had to use PayPal, only then would it work. But otherwise it was a great experience

Date of experience: September 3, 2017
Denise Q.
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I called to do an edit on the note and they didn't put what I told them on the phone.

Date of experience: September 3, 2017
Charleen M.
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The Flowers were beautiful!
September 3, 2017

The Flowers were beautiful!

Date of experience: September 3, 2017
James K.
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Fine, though delivery charge is high and not known till the end.

Date of experience: September 2, 2017
Lisa H.
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I was very pleased!
September 3, 2017

I was very pleased!

Date of experience: September 2, 2017
Linda C.
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I love how easy it is to maneuver through your website. So easy to order beautiful flowers. Thank you

Date of experience: September 2, 2017
Joy C.
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I haven't seen them yet
September 3, 2017

I haven't seen them yet

Date of experience: September 2, 2017
Yosef O.
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Hi
September 3, 2017

Hi,

Sent it to someone in SF and she was very happy I would defiantly order from you again

Date of experience: September 2, 2017
Peter M.
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The package arrived around 2:15 PM, within the specified time frames, but it would have been nice to get it a bit earlier in the day.

The arrangement is very beautiful, and my wife (and I) are very happy with it.

Great job!

Date of experience: September 2, 2017
Jasmine E.
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It was great that same-day delivery only cost an extra $2.99! I chose florist's pick and my grandma said that they showed up looking beautiful and smelling lovely.

Date of experience: September 2, 2017
John B.
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My friend loved the roses
September 3, 2017

My friend loved the roses

Date of experience: September 2, 2017
Frank M.
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I didn't realize the vase just had a cheap cardboard insert.

Flowers arrived dried out and already wilting.

I thought the balloon was full size, that tiny one was a ripoff.

Poor quality overall! Costco provides a FAR better delivered flower product!

Date of experience: September 2, 2017
Paulina T.
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I have used this service several times and I fully recommend it. I am from Chile and this is a great way to surprise my aunt who lives in Florida and has an exquisite taste.

Date of experience: September 2, 2017
Shopper W.
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Ok but I would have liked them delivered yesterday
September 2, 2017

Ok but I would have liked them delivered yesterday. When I ordered the earliest when ordering on Thursday around 4 was Saturday.

Date of experience: September 2, 2017
Frances I.
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Very good to purchase from my home in the UK
September 2, 2017

Very good to purchase from my home in the UK - and to get delivery over Labor Day weekend.

Date of experience: September 2, 2017
Robin S.
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Ordering was easy but the pricing was a bit confusing in terms of the $20 discount. Thought that the slashed prices were prior to it being discounted. Also wasn't informed about the $14.99 handling charge until the final billing popped up.

Date of experience: September 2, 2017
shirley o.
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I was surprised at the end of my order to see the shipping and handling fees

Date of experience: September 2, 2017