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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kimberly M.
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Excellent service!
September 2, 2017

Excellent service!

Date of experience: September 2, 2017
Thomas F.
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Fast and efficient, with a nice selection
September 2, 2017

Fast and efficient, with a nice selection.

Date of experience: September 2, 2017
Richard S.
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Flowers were not exactly what I expected
September 2, 2017

Flowers were not exactly what I expected. I "bought" 2 dozen red roses but were not all the traditional red rose we all expect to see.
Also thought the $14.99 handling a but high, was not expecting that at the close of the order.

Date of experience: September 2, 2017
Kianda A.
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Always have had great service
September 2, 2017

Always have had great service. Will definitely keep using.

Date of experience: September 2, 2017
Zachary s.
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Better then expected
September 2, 2017

Better then expected. The best way to send love.

Date of experience: September 2, 2017
Rochelle D.
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A little hard to tell if the order comes with a vase or not. Only issue the orserbarrive promtly but what i ordered amd what was received there is a huges difference it the final product. I even ordered deluxe so that it would be a full bouquet but skimpy was the result. I would love to send the pics not very satisfited with the product delivered. I have never seen such a huge difference in the fibal product typically looks better than what was received

Date of experience: September 2, 2017
Sarah U.
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Easy to use even from mobile
September 2, 2017

Easy to use even from mobile.

Date of experience: September 2, 2017
Yolanda C.
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The items were received in a timely manner
September 2, 2017

The items were received in a timely manner. The flowers were fresh and packaging good. Thank you for your prompt service.

Date of experience: September 2, 2017
Lori E.
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Your customer service is amazing
September 2, 2017

Your customer service is amazing. I put the wrong name on the delivery and received an email that it couldnt be delivered. I called your 1800 number and the representative was so kind and helped fix my mistake. The flowers were delivered that day.

Date of experience: September 2, 2017
Dona G.
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Easy
September 2, 2017

Easy. Lots of choices
My Mom was thrilled

Date of experience: September 2, 2017
Mary M.
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Arrangement was much nicer than pictured
September 2, 2017

Arrangement was much nicer than pictured. My nephew sent me a picture of my sister with the flowers on her tray table at the hospital.

Date of experience: September 2, 2017
Chris B.
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I ordered for my Girlfriend
September 2, 2017

I ordered for my Girlfriend. Had an argument the night before. Wanted to say I was sorry with flowers. Two days later she still doesn't have them. Though customer service was friendly, they were not very helpful.

Would not use or recommend this service. Very disappointed.

Date of experience: September 2, 2017
Leann I.
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*=
September 2, 2017

*=

Date of experience: September 2, 2017
Dyana Q.
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My mom was very pleased with her flowers for her birthday. She said they are absolutely beautiful!

Date of experience: September 2, 2017
Ivan P.
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Love the one day service..
September 2, 2017

Love the one day service.great job on it

Date of experience: September 2, 2017
Jeff N.
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It was quick and easy...
September 2, 2017

It was quick and easy... nice selection... however... I spent the extra money to go premium... I expected the arrangement to be bigger/super full... it was kind of small in my opinion considering I spent over $80 for the entire transaction. That's why the 4 star instead of 5.

Date of experience: September 2, 2017
Erika J.
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The person I delivered the flowers to sent me a pic of them. They were beautiful.

Date of experience: September 2, 2017
Cecil B.
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It was an awesome experience
September 2, 2017

It was an awesome experience. Exceptional service! I will recommend your company to my friends and family!

Date of experience: September 2, 2017
GLADYS C.
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VERY EASY TO ORDER ONLINE WITH YOU, SO FAR
September 2, 2017

VERY EASY TO ORDER ONLINE WITH YOU, SO FAR. THANK YOU.

Date of experience: September 2, 2017
Veronica J.
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The flowers weren't put together as well as the pictures

Date of experience: September 2, 2017