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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Bertie T.
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Beautiful flowers and great service
September 3, 2017

Beautiful flowers and great service

Date of experience: September 3, 2017
Aisha M.
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Very good
September 3, 2017

Very good

Date of experience: September 3, 2017
Maureen M.
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You guys are awesome
September 3, 2017

You guys are awesome. Had terrible experiences with FTD so I'm so happy I found you.

On this last order, delivery time was terrific. My picky dad did complain that some of the flowers did not seem very fresh.

Date of experience: September 3, 2017
Christine G.
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Very quick, no delay in ordering
September 3, 2017

Very quick, no delay in ordering

Date of experience: September 3, 2017
Mary L.
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Nice arrangement!
September 3, 2017

Nice arrangement!

Date of experience: September 3, 2017
olga h.
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Ordered online
September 3, 2017

Ordered online. I know that they were delivered. I did not see them.

Date of experience: September 3, 2017
lorna Z.
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I am not sure how it happened but there were 2 deliveries made to my daughter in law. I sent a note to customer care who said i have been charged once. As long as i am not charged twice then i will always use your service as, other then the two deliveries, i was very satisfied.

Date of experience: September 3, 2017
Kathy S.
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No way to go back and edit order or figure out difference b/t premium, deluxe, regular

Date of experience: September 3, 2017
Louis T.
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Arrived one day later than expected
September 3, 2017

Arrived one day later than expected. Not sure you credited me for same day delivery

Date of experience: September 3, 2017
Sharlene E.
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The arrangement was easy to order
September 3, 2017

The arrangement was easy to order. The flowers arrived on time, were fresh, and looked like the advertised picture. Amazing. My friend who received them, after having surgery, was very blessed. Thank you!

Date of experience: September 3, 2017
Sandra S.
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Good service
September 3, 2017

Good service. Delivered as promised!

Date of experience: September 3, 2017
Kelly F.
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Beautiful arrangement!
September 3, 2017

Beautiful arrangement! Was delivered fast...with FTD it would have taken a week to deliver. For someone ill in the hospital, quick service is essential. The recipient loved the flowers. Thanks for your service! Very pleased!

Date of experience: September 3, 2017
Jo A.
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Thanks for checking back
September 3, 2017

Thanks for checking back. The flowers were said to be beautiful.

Date of experience: September 3, 2017
Michelle J.
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The flower arrangement sent was a disappointment
September 3, 2017

The flower arrangement sent was a disappointment. It looked nothing like the picture presented in the advertisement - no greenery, no soldago, no raffia. There were a few yellow unimpressive blooms thrown in. This was for a 50th wedding anniversary (i.e., gold tones), and it was an extremely sad version of what I thought I had purchased.

Date of experience: September 3, 2017
Jean l.
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Made my dad so happy!
September 3, 2017

Made my dad so happy! All his favorite cookies and 3 big balloons! Quick delivery,too‼

Date of experience: September 3, 2017
Hoa N.
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I don't like the extra service fees that popped up as I get closer to the check out page.

Flowers received in full bloom so won't be able to keep for long.

Date of experience: September 3, 2017
Jason K.
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Flowers were sparse vs dense
September 3, 2017

Flowers were sparse vs dense
Not happy

Date of experience: September 3, 2017
Cian T.
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Applying a 20% discount to the listed price and then telling me that I've received a 20% discount strongly implies that I would be receiving a further 20% on top of the discounted price. I was disappointed to find that there was only a single 20% discount at the final order review stage. I feel that this was deliberately misleading and disrespectful me as a customer. Other than this, the whole experience was straightforward and user-friendly. However, the disingenuous information about about the price reduction seriously affected from an otherwise very positive customer experience.

The flowers looked great and were delivered in a timely manner but the person who wrote the card misspelled my name. I checked to make sure it was spelled correctly when I ordered the flowers and it was.

Date of experience: September 3, 2017
Mrs O.
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The order processing was great
September 3, 2017

The order processing was great. I paid $3.00 extra same day service. I ordered mid-late morning. The flowers were delivered at 9:30 in the evening! That was embarrassing to me that someone rang their doorbell that late at night! The next day my friend sent me a photo of the arrangement. It did not look like the arrangement I had ordered & did not look pretty like the photo on the website. I was very disappointed.

Date of experience: September 3, 2017
sharon a.
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Easy ordering...
September 3, 2017

Easy ordering...no fuss

Date of experience: September 3, 2017