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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jeannette D.
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It was for my daughter's birthday, so I ordered her flowers and a chocolate gift basket. She stated the flowers were beautiful, and was thrilled at the large assortment of chocolates! Very happy overall!

Date of experience: September 5, 2017
Dawn D.
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I have used fromyouflowers for years and really appreciate their quality and reliability. Recently, after ordering some flowers I noticed that my full discount had not been applied to my order. I mentioned this in my review and they contacted me and gave me the difference in the refund that was owed me. I appreciate this and will continue to use them.

Date of experience: September 5, 2017
Juneau D.
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I'm unable to rate what hasn't come to pass (explanation for delivery time and satisfaction with product questions). I appreciate you taking time to hear my concern. I value that. May God Bless You.

Date of experience: September 5, 2017
Al K.
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I would purchase again
September 6, 2017

I would purchase again. Good service.

Date of experience: September 5, 2017
Jacob G.
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Took a little longer then I thought to deliver but showed up the day it was promised

Date of experience: September 5, 2017
Kelsy B.
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Beautiful flowers but little pricey
September 5, 2017

Beautiful flowers but little pricey.

Date of experience: September 5, 2017
Jackie o.
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Sent to my sister and she thought they were gorgeous - thank u

Date of experience: September 5, 2017
godofredo D.
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It was easy and quick, thANKS
September 5, 2017

It was easy and quick, thANKS

Date of experience: September 5, 2017
Stephanie R.
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My daughter loved them!
September 5, 2017

My daughter loved them! Very beautiful.

Date of experience: September 5, 2017
Jenny J.
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Super easy site to use great quality products
September 5, 2017

Super easy site to use great quality products. I have used from you flowers many times on many different occasions including g Father's Day, birthdays, get well soon, and graduations. I have never been disappointed.

Date of experience: September 5, 2017
Randy L.
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It was delivered within the last hour at my wife's work place which made me a little nervous considering I'm a first time buyer but it all went well.

Date of experience: September 5, 2017
Louisiana
1 review
0 helpful votes
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I ordered flowers on a Sunday to be delivered on a Monday. I paid the fee for the expedited service for the flowers to be delivered by 12 noon. At 2:00, the flowers had still not been delivered. I found myself calling a local florist to have flowers delivered within a 30 minute time window. This is the WORST flower delivery service I've ever dealt with. I am still waiting for my $85 refund. I will dispute with my bank!

Date of experience: September 5, 2017
Crystal W.
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It was a hit!
September 5, 2017

It was a hit! But I had to make my own card holder & note. The note I requested came on plain white paper with plain font.

Date of experience: September 5, 2017
Donald c.
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I hope the flowers are nice...
September 5, 2017

I hope the flowers are nice...seems good so far...will see the flower quality
Update...flowers received look wonderful just like the picture

Date of experience: September 5, 2017
Dan m.
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I don't like how the shipping and handling fees are not listed until the last checkout screen

Date of experience: September 5, 2017
Abraham A.
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The flowers arrived the day before I scheduled them to arrive, and the flowers were not what I had ordered. They were pretty, but not what I had ordered. If that wouldn't have happened I would have been completely satisfied with everything. I find the ordering process easy, and simple to navigate nonetheless.

Date of experience: September 5, 2017
sarah v.
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The flowers and the base looks bigger and better in the picture, It was a disappointment to me because its my great grandmas 93rd b day I wanted something special. The flowers where small and the base was small and over all looked like a 10 dollar flower that you pick up at Dillon. I would had probably got something better there. I am so disappointed I will never buy from you again. You ruined a special moment. Dam

Date of experience: September 5, 2017
Chris B.
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Original price on splash page appeared to be lower than the itemized price on the final invoice, but I did get a 10% discount by responding to a birthday reminder e-mail, so it probably evened out in the end.

Date of experience: September 5, 2017
Elizabeth C.
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This is my second time ordering from you and I have no complaints to this point. Continue. My source (recipient) advises that the mini roses were very beautiful, intact and fresh. Therefore I am very pleased with the total service and product but it would have been better if delivered a bit earlier on the delivery date. Thanks for a job well done.

Date of experience: September 5, 2017
Renee W.
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Flowers were beautiful
September 5, 2017

Flowers were beautiful. Only problem I had is I was getting worried because they were delivered so late in the evening.

Date of experience: September 5, 2017