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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is my first order with you...I hoping it goes well!
It was really easy to place an order and they had a wide selection to chose from. They were for my daughter and she simply loved them. I would definitely use this service again.
Easy user friendly website and fast delivery.
You folks are the best at ALL THINGS FLOWERS!
Everyone I have sent the flower birthday cake has expressed delight and amazement. Great gift idea!
I am on hold right now with from you flowers, so far conversation has lasted 22 minutes (mostly me on hold while she looked up information and trying to get a manager). I ordered a congratulations balloon bouquet that included 6 mylar balloons. What was delivered were 2 mylar balloons, 5 latex balloons. The bouquet was sent to my son at school who has a LATEX allergy, which is why the mylar balloons were chosen. The customer service rep said they only had 2 mylar balloons and had to complete the order by using the latex balloons. No call asking if this is ok, no change to my amount, they are offering me a 15% credit. I never thought I would have to tell them to make sure they fill the order with what I ordered. The entire amount should be credited along with a written apology that they sent something that my son is allergic to. I have asked to speak with a manager...thus the extended hold. NEVER will I use this company again!
Flowers could have looked fuller.
You should give total price before you ask for payment. You never applied the 14.95 until I added PayPal info, felt like you hid that from me.
I order the same day bouquet so they would be there when my mother in law came home from NC on her birthday. They were not shipped till the next day.
Only suggestion would be to block the delivery date that cannot happen instead of sending in the immediate delivery date charge and then getting a credit message for it
Just block it so we know it is now available
Otherwise great service
The person who received the arrangement said the plant/flowers were gorgeous.
The arrangement was a gift for a dear friend who is recovering from a serious surgery. Her "thank you" described the arrangement as beautiful, colorful and a reminder of our friendship.
Love your prices and they were beautiful!
Very happy with the service!
I ordered a bouquet for Mother's Day for my ex-husband's mother and she said the flowers were beautiful and lasted for some time. Treating myself this time.
These flowers I ordered for myself are absolutely beautiful and smell wonderful
Probably the absolute worst experience I have ever had with ordering flowers and with customer service! They advertise "same day delivery" all over their website, and it is a total scam! I ordered two bouquets to be "same day delivery". They did deliver one bouquet the same day, however... they weren't the same flowers I ordered! I picked purple and pink roses. They sent red roses with pink carnations! The other bouquet was never delivered. I didn't receive any update or email stating why they weren't delivered. I have called customer service 2 times and both times they said they couldn't figure out why the flowers weren't delivered. When I said I wanted to cancel the order and get a refund they said they couldn't cancel it without knowing why they weren't delivered! So now, I'm out 50 dollars! After paying almost ten dollars extra for the expedite shipping fees! DON"T ORDER FLOWERS FROM THIS COMPANY!
I have used fromyoufowers before...it's always easy to place my order and they arrive on time.
I would have liked to know shipping cost before the very last step of placing the order. Almost didn't go through with the order because the high shipping cost caught me by surprise.
The product received was not the same as what was pictured. I chose a flower arrangement that was suppose to come in a "gift" of a yellow smiley face coffee mug. Instead, the flowers came in a clear vase. I specifically chose that arrangement because of the gift and am not pleased that it was delivered without it. Besides that, the flowers were beautiful and as pictured.
I was surprised to see $15 service fee after i entered my card info. I expected that clarification to be made before i enter my card info like in the other websites. Not too happy about that.
My recipient got the flowers. Not really the flowers or vase that i ordered. But they were happy so it's good I guess
Easy site to navigate...Basket was a big hit with 16 year old twins!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members