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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Swimfast W.
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No more 1-800
September 15, 2017

No more 1-800- flowers! I was never happy with 1-800-flowers. Fromyouflowers have better selections and was delivered on time.
$ was a bit high but a coupon code helped.

Date of experience: September 15, 2017
Abdrew B.
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Easy to use!
September 15, 2017

Easy to use!

Date of experience: September 15, 2017
Joe B.
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All went as expected
September 15, 2017

All went as expected

Date of experience: September 15, 2017
Jennifer F.
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Awesome flower arrangements
September 15, 2017

Awesome flower arrangements

Date of experience: September 15, 2017
Luis l.
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It was alright thank you
September 15, 2017

It was alright thank you.

Date of experience: September 15, 2017
Candy A.
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Easy
September 15, 2017

Easy. Sent to my daughter in another city for her birthday.

Date of experience: September 15, 2017
Mr a.
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Second time, good as the first!
September 15, 2017

Second time, good as the first! Will use again and again.

Date of experience: September 15, 2017
Jonathan J.
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Everything was great except I was expecting the flowers to be delivered some time during the day while I was at work. I got home, they hadn't showed. It was around 6:30 When they arrived. Don't know who's fault the late time was.
But other than that, good experience. Will still most likely order more from them.

Date of experience: September 15, 2017
Marcus M.
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If delivered as planned, no doubt I will use them again and again.
They were delivered, just wish the delivery window gave a better idea within 3 hours of when it would be delivered.

Date of experience: September 15, 2017
Audrey g.
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Excellent...
September 15, 2017

Excellent...the arrangement was beautiful...iam completely satisfied...i will be a return customer...great job...thank you

Date of experience: September 15, 2017
JP S.
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Thank for your service!
September 15, 2017

Thank for your service!

Date of experience: September 15, 2017
Georgia
1 review
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If I could give then zero stars I would. I ordered flowers for my mothers birthday I paid the extra $3 to make sure they would get to her in time. Her birthday came and went with no flowres. I spent around $70 on flowers and they didn't arrive on time it was about a week until she revived her flowers and the man just sat them outside, no knock just sat them down and walked away, I called 5 times trying to figure out what the holdup was. The firat time I called I was "refunded" a whopping $3 for late arrival. The next time I called the woman told me "sometimes the florist close around 2:30 so they can enjoy the day". Wow, why offer next day delivery if they close at 2:30? This company is a fraud! Customer service was horrible always passing the blame where they see fit. NEVER ORDER FROM YOU FLOWERS!

Date of experience: September 15, 2017
Paula R.
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This was a last minute needed order
September 15, 2017

This was a last minute needed order. Compliments were given by the arrangement and time
Of service provided.

Date of experience: September 15, 2017
Darien T.
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I love Colonial Florist
September 15, 2017

I love Colonial Florist - You are the best!

Date of experience: September 15, 2017
Michelle h.
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Amazing!
September 15, 2017

Amazing!

Date of experience: September 15, 2017
Susan Y.
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Good so far lets see how the flowers are
September 15, 2017

Good so far lets see how the flowers are. They were beautiful and she loved them

Date of experience: September 15, 2017
chris m.
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Excellent as ever
September 15, 2017

Excellent as ever

Date of experience: September 15, 2017
Johnny N.
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The overall shopping experience was very smooth
September 15, 2017

The overall shopping experience was very smooth. The product was exactly how it looked on the website, but the delivery time of the chocolate dipped strawberries was off by an hour and a half. They arrived at 6:30 pm as supposed to be arriving there at 5 pm max.
But all in all, I would definitely be purchasing from you again.

Date of experience: September 15, 2017
Heather J.
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Ordering was so easy!
September 15, 2017

Ordering was so easy! The flowers, custom vase, & personalized card arrived perfect & right on time!

Date of experience: September 15, 2017
Cindy M.
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Too many sur charges
September 15, 2017

Too many sur charges

Date of experience: September 15, 2017