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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Andrea S.
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So easy to set up the order
July 17, 2020

So easy to set up the order. The flowers are beautiful and fresh every time. Thank you, Andrea

Date of experience: July 16, 2020
Tyler J.
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Flowers are always on time and always look incredible. I only come here, and I don't think that'll change

Date of experience: July 16, 2020
Kim B.
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Planter basket was smaller than expected and it was overgrown. Plants looked fine, presentation was not so good.

Date of experience: July 16, 2020
Douglas L.
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Flowers were beautiful...
July 17, 2020

Flowers were beautiful...exceeded my expectations!

Date of experience: July 16, 2020
joey w.
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Quick
July 17, 2020

Quick. Easy

Date of experience: July 16, 2020
Kathy C.
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My son and daughter in law were very pleased!
July 17, 2020

My son and daughter in law were very pleased!

Date of experience: July 16, 2020
Henrietta J.
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Overall experience was outstanding
July 17, 2020

Overall experience was outstanding. Everything was delivered in a timely manner.

Date of experience: July 16, 2020
Alexa L.
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I always use pro flowers and I am very happy
July 17, 2020

I always use pro flowers and I am very happy

Date of experience: July 16, 2020
Reuben W.
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Could not change the zip code to the business
July 17, 2020

Could not change the zip code to the business

Date of experience: July 16, 2020
Elyse A.
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Easy so far
July 17, 2020

Easy so far

Date of experience: July 16, 2020
Gail Z.
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My issue was that I got an email saying that the flowers were delivered at 6:52 pm, but that was not actually the case. The flowers didn't actually arrive until close to 9:00 pm. That would have been fine if I had not been told they arrived when they didn't. Very stressful experience!

Date of experience: July 16, 2020
Laura S.
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My Mom said flowers were packaged perfectly
July 17, 2020

My Mom said flowers were packaged perfectly. They arrive like they were just picked. She loved them. Thankyou again.

Date of experience: July 16, 2020
Joan M.
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I ordered a premium arrangement & paid a premium price. The arrangement on the website showed red roses in it. What he got was a nice arrangement but all of the roses were missing. The florist substituted red carnations for the roses. I am disappointed as my friend hates carnations & I specifically chose the arrangement because I knew he would like the style of it and the fact that I made sure to order one with red roses!

Date of experience: July 16, 2020
Griselda O.
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The flowers were not like the pic it real looked like a child put them in a vase most of the colors were on one side not mixed well

Date of experience: July 16, 2020
Carissa G.
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They actually delivered when they said they would, which is a big plus for me.

Date of experience: July 16, 2020
Steven E.
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Flowers don't look like the pictures
July 16, 2020

Flowers don't look like the pictures.

Date of experience: July 16, 2020
Tina M.
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I placed my order to be delivered the same day and paid the additional and when they did not show up i called and they were to upsize them and deliver them the day of the funeral. The flowers were not upsized. This was my second time ever ordering from this site, but very disappointed this time.

Date of experience: July 16, 2020
Eileen D.
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The flowers were beautiful but 3 of the flowers were already losing pedals when we opened the box. I actually had to throw one of the flowers away. The other 2 flowers are very thin because of all the lost pedals. So although they were pretty the quality isn't the best.

Date of experience: July 16, 2020
Karen S.
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My only issue was with the limit of characters for the signature line- needed 5 more characters to include 'love, ' before the names.

Date of experience: July 16, 2020
Don Z.
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Website is easy to navigate
July 16, 2020

Website is easy to navigate. I hope the flowers are as nice as they look.

Date of experience: July 16, 2020