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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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New Jersey
1 review
0 helpful votes
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Are you kidding me?
October 5, 2017

I ordered flowers for my mothers BIRTHDAY, paid for them to arrive in the morning... they arrived at 3pm. I live in another state and didnt see what the flowers looked like until 7pm when a picture was sent to me. Nothing clooooseee to what I ordered. I paid for premium flowers and what was delivered looked like something I could have easily picked up at a gas station. I called to complain, was told I would receive a 30% refund, a $10 coupon on my next purchase and that they would send the right flowers the next morning along with birthday balloons and extra flowers. Here we are almost 5pm and my mom still hasnt received anything. I wish I would have seen the reviews before ordering anything

Date of experience: October 5, 2017
Heidi T.
0 reviews
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The flowers receives were not the flowers that were picked online. I was very unsatisfied with the ones received for the price that was paid. There was a call made and we were told to send pictures of what was ordered and what we received. I did send the email with those pictures.

Date of experience: October 5, 2017
chandra p.
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Only thing i was not happy little bit with service charge of around $15 to my order. Not sure what this is for, is it for same day delivery.

Date of experience: October 5, 2017
Sandy H.
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I would like to have been able to have the signature as I wanted and not be limited on letters.

Date of experience: October 5, 2017
Rosie Q.
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This was my first time ordering fromyouflowers.com, not only did my order not make it in time it didn't look like it was the same bouquet I ordered. While it still was a pretty arrangement, it wasn't the same colors that I ordered. I really thought it was going to look like the picture online. Silly me!

Date of experience: October 5, 2017
Julianna T.
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I wasn't sure if my order went through
October 5, 2017

I wasn't sure if my order went through. I'm hoping i did not purchase a duplicate order.
Selection is great and prices are fair.

Date of experience: October 5, 2017
Denise B.
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Very pleased
October 5, 2017

Very pleased.

Date of experience: October 5, 2017
MArla R.
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The balloons were very nice but by 8pm the regular balloons not the mylar were deflating.

Date of experience: October 5, 2017
Becky T.
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The timing was perfect and the service was great!

Date of experience: October 5, 2017
Dave M.
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This was awesome :)
October 5, 2017

This was awesome :)

Date of experience: October 5, 2017
steve F.
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As long as the flowers are delivered correctly
October 5, 2017

As long as the flowers are delivered correctly

Date of experience: October 5, 2017
Amanda L.
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I love that you offer gender neutral gift ideas
October 5, 2017

I love that you offer gender neutral gift ideas

Date of experience: October 5, 2017
Kathryn M.
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Ok
October 5, 2017

Ok

Date of experience: October 5, 2017
Perry C.
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She loves the surprises
October 5, 2017

She loves the surprises.

Date of experience: October 5, 2017
Suzi R.
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So far so good...
October 5, 2017

So far so good...I cant wait to see how good the flowers look for my Mom when she gets them...she always puts pictures on FB so I will hopefully see a beautiful gift for her! THEY ENDED UP BEING A DAY LATE JUST LIKE I WORRIED ABOUT...OH WELL WHAT ARE YOU GOING TO DO

Date of experience: October 5, 2017
Dauphin S.
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Friendly, helpful, considerate and professional
October 5, 2017

Friendly, helpful, considerate and professional

Date of experience: October 5, 2017
Ashlei S.
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Was going well until I saw the service charge of $14.99 that is pretty ridiculous

Date of experience: October 5, 2017
Norbert K.
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...
October 5, 2017

Date of experience: October 5, 2017
Margaret D.
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Love the ease of sending flowers from your website!

Date of experience: October 5, 2017
Stacy H.
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So far so good
October 5, 2017

So far so good. But, the flower arrangement is the final step to see if the flowers are fresh and last longer than a day. The arrangement looked very fresh and my dad loved them. Good Job

Date of experience: October 5, 2017