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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sherri N.
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The flowers were top notch and she got 10 roses in there (yay), but I did expect more little Flowers around the big main flowers. The vase was different than pictured, but we liked it better!

Date of experience: October 8, 2017
William B.
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Shopping was easy
October 8, 2017

Shopping was easy. Hope the product is as nice as pictured.

Date of experience: October 8, 2017
Brian H.
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Didn't like that the price was listed st $29.99 and turned out to be over $51.00. Hidden costs suck! Handling fee of $14.99 in this age of computers! Give me a break. Just be honest and don't have any added costs except taxes.

Date of experience: October 8, 2017
Maureen D.
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This flower arrangement was ordered for my 87 year old mom for her birthday. It arrived on time, and is on display in her family room where she spends most of her time. She loves it and cannot believe that the arrangement has lasted for over two weeks, and looks almost exactly as it did the day of delivery. Satisfied customer. Thank you for brightening my mom's day.

Date of experience: October 8, 2017
shay p.
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Ordered flowers to be delivered on Friday however recepiant did not get until Saturday. Driver left note on door never tried to ring bell but sent email saying order was delivered.
Called customer service they were of little help. Will not order from this company again!

Date of experience: October 8, 2017
stian H.
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Very nice
October 8, 2017

Very nice. Quick and easy

Date of experience: October 8, 2017
Melissa P.
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Beautiful arrangement delivered on time
October 8, 2017

Beautiful arrangement delivered on time. Thank you!

Date of experience: October 8, 2017
Hannelore S.
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Easy and convenient ordering
October 8, 2017

Easy and convenient ordering. Delivery is on time. Product is to my liking

Date of experience: October 8, 2017
Sheena D.
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Very easy site to use
October 8, 2017

Very easy site to use. Good prices

Date of experience: October 8, 2017
Masha S.
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Thanka
October 8, 2017

Thanka

Date of experience: October 8, 2017
Marlene C.
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This site is quick and easy to use
October 8, 2017

This site is quick and easy to use.

Date of experience: October 8, 2017
Demetra B.
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The flowers didn't look anything like the picture. My mom was happy, and I guess that's what matters.

Date of experience: October 8, 2017
Annette P.
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Good
October 8, 2017

Good

Date of experience: October 8, 2017
Lynn C.
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The 14.99 shipping fee was a surprise & the product was incorrect and they never made it right. They did eventually (after 3 phone calls) credit me for the purchase since they sent wrong item and could not deliver what I ordered by the time of my event. Disappointing - won't be back.

Date of experience: October 8, 2017
Abraham S.
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My friend was very happy with the flowers
October 8, 2017

My friend was very happy with the flowers. It was delivered on time. Although the flowers were affordable, I feel that the delivery fees were pricey. Thank you.

Date of experience: October 7, 2017
Toni E.
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Overall very pleased
October 8, 2017

Overall very pleased-

Date of experience: October 7, 2017
Susan C.
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Delivered within 4 hours of my order!
October 8, 2017

Delivered within 4 hours of my order!

Date of experience: October 7, 2017
Margi M.
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The only issue I have is with the delivery cost and the fact that it doesn't come up until the final screen where one pays. Since it often nearly doubles the total cost, I would be much happier if it was reflected earlier in the process. All that aside, I have always been happy with the arrangements that have been delivered and the promptness of delivery.

Date of experience: October 7, 2017
Rhonda M.
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X
October 8, 2017

X

Date of experience: October 7, 2017
Melanie Z.
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Absolutely beautiful...
October 8, 2017

Absolutely beautiful...

Date of experience: October 7, 2017