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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Fronia D.
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I was promised a credit from previous order but couldn't enter it

Date of experience: July 19, 2020
rosa L.
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The product was awesome
July 19, 2020

The product was awesome. Than you fromyouflowers.
Delivery time: too late

Date of experience: July 19, 2020
Susan D.
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Thank you for good pricing and making the process so easy! My friend called as soon as the flowers were delivered along with the balloon and said they were beautiful and freshly cut. Will definitely recommend you to others!

Date of experience: July 18, 2020
Vicki R.
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It was very easy to place a order online
July 19, 2020

It was very easy to place a order online. Service/handling was a bit expensive $14 but got a $11 google discount and beautiful arrangement

Date of experience: July 18, 2020
Shirley W.
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My friend was very pleased with the flowers
July 19, 2020

My friend was very pleased with the flowers. That pleased me.

Date of experience: July 18, 2020
Sharon M.
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Picture was deceiving to product received
July 19, 2020

Picture was deceiving to product received. Picked upgraded option to have similar to what was pictured but that was not what was received.

Date of experience: July 18, 2020
Ray O.
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I've always had good service
July 19, 2020

I've always had good service. The delivery fee always surprises me.

Date of experience: July 18, 2020
Richie B.
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Easy peasy
July 19, 2020

Easy peasy. Price is right, too. What more can I say? Very good service? Yes, excellent. Like I said EZPZ.

Date of experience: July 18, 2020
Laura P.
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My Aunt was very happy with her beautiful flowers! Thank you!

Date of experience: July 18, 2020
Mrs S.
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Beautiful flower arrangement!
July 19, 2020

Beautiful flower arrangement! My sister loved them!

Date of experience: July 18, 2020
Gloria G.
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To order on line is fast & easy
July 19, 2020

To order on line is fast & easy. I'm satisfied with the service.

Date of experience: July 18, 2020
Jessica D.
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The delivered flowers looked even better than the one in the picture. Nice job!

Date of experience: July 18, 2020
Annie C.
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The package arrived on time but the recipient wasn't home. Customer service said the florist left a message to the recipient but as the buyer, I wasn't notified that the recipient didn't receive the package. Thankfully, I was able to track on the website. I reached to customer service after the 48 hours requested deliver date and Ruth was amazing over the phone and able to send out request to the florist. Thank you, the recipient loved the product.

Date of experience: July 18, 2020
Arnold S.
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Shopping experience is great
July 19, 2020

Shopping experience is great. When I see the flowers I'll see if I use you again. Proof is in the pudding

Flowers arrived to my sister in law who lives next door. What I saw for $71 appeared to be rather small. I chose the premium flowers for fear of that and my fears came true.

Date of experience: July 18, 2020
Linda B.
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Easy to order
July 19, 2020

Easy to order - will use again if recipient is pleased.

Date of experience: July 18, 2020
robert F.
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Continue with the good work
July 19, 2020

Continue with the good work.

Date of experience: July 18, 2020
Judith M.
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I ordered the deluxe version of the picture I saw which had many sunflowers in it. The flowers received looked nothing like the picture and I am VERY disappointed!

Date of experience: July 18, 2020
Claudia C.
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Excellent customer interface through website, but poor product quality. I ordered orchids for my best friend, spent over $100, and they showed up looking droopy and sadder than she was. Very disappointed. I'll never use this service again.

Date of experience: July 18, 2020
Julie A.
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My friend was happy with the flowers she received.

Date of experience: July 18, 2020
Marguerite M.
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I was absolutely delighted with my experience with From You Flowers. Ordering was very easy, even from overseas (New Zealand) and I really liked the range of flowers on the website and the prices. What really impressed me was the same day delivery option and I received an email later in the day for a very appreciative family member to say that the flowers were gorgeous. Thank you so much.

Date of experience: July 18, 2020