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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Renea T.
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Order was delivered as promised
October 27, 2017

Order was delivered as promised. It was a same day order so I appreciate the timeliness.

Date of experience: October 27, 2017
ashton d.
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Great
October 27, 2017

Great

Date of experience: October 27, 2017
Chester M.
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First time ever ordering flowers online, my girlfriend was thrilled! Thank you for a great ordering experience.

Date of experience: October 27, 2017
Alexander E.
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I have been using Fromyouflowers for a long time and never been let down.

Date of experience: October 27, 2017
jamie B.
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I would have expected a fuller arrangement since I paid for the fuller size. Everything else was great, thank you.

Date of experience: October 27, 2017
Cindee C.
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Praying the basket looks like the picture
October 27, 2017

Praying the basket looks like the picture. Nope it did not figures.

Date of experience: October 27, 2017
MW I.
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I ordered for a Saturday delivery for my mom that was in hospital, was not delivered until Monday afternoon. I called on Sunday and the girl said she couldn't contact the vendor because they were closed.

Date of experience: October 27, 2017
Marsha W.
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It was great
October 27, 2017

It was great. I'll be shopping here again. Thank you!

Date of experience: October 27, 2017
Diane E.
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Easy
October 27, 2017

Easy

Date of experience: October 27, 2017
Tara E.
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Love the selection and prices
October 27, 2017

Love the selection and prices. My one complaint was the smaller vase of flowers I selected were cut way too short. The stems didn't reach the bottom of the vase so I had to rearrange the flowers so I could add enough water in order for the flowers to last. Nevertheless, the flowers were beautiful.

Date of experience: October 27, 2017
Kathleen B.
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Very clear and precise!
October 27, 2017

Very clear and precise!

Date of experience: October 27, 2017
Missy J.
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Very easy website to follow but the gift basket look nothing like the picture. I called and complained and was give a partial refund which I was happy with.

Date of experience: October 27, 2017
MStephens Y.
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Even though the arrangement that I received was nice, it was nothing like the picture of the one that I ordered on line. I really wanted it to look like the one that was on line as it was a purchase for a sympathy flower arrangement for a coworker. In this case it wasn't even similar.

I notified your customer service department about the difference and they were very apologetic and offered a credit on a future purchase. I am not here to complain because I have had no problems in the past with your product, but I did want to let you know that this time it was not what I ordered which was a little disappointing.

Date of experience: October 27, 2017
Nancy B.
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This is the first using your service checking out went well now to see how the delivery goes. Delivery went well. My mother was very satisfied with her flowers. Thanks

Date of experience: October 27, 2017
Tumblelina G.
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On time delivery great products
October 27, 2017

On time delivery great products

Date of experience: October 26, 2017
Jane c.
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So far very easy to order
October 27, 2017

So far very easy to order.

Date of experience: October 26, 2017
Donna T.
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Great selection of carnations since it's the only flower my mom loves I'll be ordering from here again.
Was upset they couldn't deliver the same day as I purchased same day delivery. They said they would credit me that fee.

Date of experience: October 26, 2017
June b.
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Made my grandmother's 89th Birthday a beautiful surprise.

Date of experience: October 26, 2017
David H.
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Very easy
October 27, 2017

Very easy. Hope flowers are as satisfactory.

Date of experience: October 26, 2017
Monica L.
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Grest prices, I just pray that the flowers are as beautiful when my mom receives them for her 72 Birthday.

The flowers were absolutely beautiful! Myy mom loved them. Thank you for making her Birthday special. I will certainly use your services again.

Date of experience: October 26, 2017