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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Brenda B.
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Very impressed with quality and time of delivery!
October 30, 2017

Very impressed with quality and time of delivery!

Date of experience: October 30, 2017
Deanna P.
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I've ordered from you all before
October 30, 2017

I've ordered from you all before. I have always been satisfied. Thank you.

Date of experience: October 30, 2017
Jorge C.
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THE FLORAL ARRANGEMENT WAS NOT THAT OF THE PHOTO
October 30, 2017

THE FLORAL ARRANGEMENT WAS NOT THAT OF THE PHOTO. I PAY THE MOST EXPENSIVE OF THAT TYPE OF FLORAL ARRANGEMENT, IT DID NOT CONTAIN DECORATIVE STRIP, POOR QUANTITY OF FLOWERS, ETC

Date of experience: October 30, 2017
Vanessa B.
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The arrangement was nice, not quite what the picture indicated, but nice. What we received was worth what we paid.

Date of experience: October 30, 2017
Goran E.
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Very good and prompt service
October 30, 2017

Very good and prompt service.

Date of experience: October 30, 2017
poindexter Y.
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Had to call customer service and I was on the phone for over 25 min then when picked up the call was immediately disconnected. Called back and on hold again for 22 min before talked to someone. This is unacceptable wait time.

Date of experience: October 30, 2017
Tony X.
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This is a horrible company and having worked in a small shop years ago I know why. All pictures have all the flowers facing forward so it looks like you get way more than you do and any one who thinks you are going to get anything for $30. Deserves the junk they get. This is just a cheap order taking bunch of junk. You cnt even find things this cheap at a grocery store flower department but as many I fell for it but wont be fooled again, I will in the future find and call a florist in the area myself and then if there is a probem I can go to the source. HORRIBLE HORRIBLE HORRIBLE and not the florist fault it is FALSE ADVERTISING.

Date of experience: October 30, 2017
Paula G.
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I'm always very pleased with the bouquets I send through From You Flowers! The most recent was a bouquet and birthday balloon I sent to a friend while I was out of town. To my joy, when I returned home, I had a lovely e-mail from her with a picture of the bouquet attached. Once again, the bouquet is nearly identical with the one advertised on the From You Flowers site. I so appreciate that with From You Flowers, what you order is what you get! I am never disappointed with your company and have come to trust you with my every order. I would no longer use any other flower service.

Date of experience: October 30, 2017
Mike L.
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Love your service, I have never had an issue
October 30, 2017

Love your service, I have never had an issue.

Date of experience: October 30, 2017
Kristy S.
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My niece texted to say she loved the flowers and I was her favorite aunt but she just had surgery and was probably still heavily drugged. LOL!

Date of experience: October 29, 2017
Kera S.
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My 95 y/o grandmother loved the finish product and that is all that matters

Date of experience: October 29, 2017
Rosemarie K.
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I send the flower arrangement to my nieces who where not feeling well. Both of them called to thank me for the gorgeous arrangement. They could not praise the flowers and arrangement enough. They agreed it was the best looking one they had ever received.

Date of experience: October 29, 2017
keehong K.
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111
October 30, 2017

111

Date of experience: October 29, 2017
Ellen O.
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Very pretty!
October 30, 2017

Very pretty!

Date of experience: October 29, 2017
Scott M.
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Thank you!
October 30, 2017

Thank you!

Date of experience: October 29, 2017
Starrlene P.
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My mother-in-law was thrilled with the quality of the arrangement!

Date of experience: October 29, 2017
Brenda S.
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Hidden charges I'm not
October 30, 2017

Hidden charges I'm not. A fan of. When you first look your quoted same day delivery with a prize. Then at check out there's a charge for that then a charge for delivery in 4 hours then a hefty delivery and service charge then tax. So the first $23.99 looks great! Until check out!

Date of experience: October 29, 2017
Barbara F.
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It's smaller than It was in the site
October 30, 2017

It's smaller than It was in the site

Date of experience: October 29, 2017
Sarah S.
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This was so easy they were delivered on time and if they stay good then I will definitely use again

Date of experience: October 29, 2017
Ellen G.
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Easy to order
October 30, 2017

Easy to order. Competitive pricing. I went with fromyouflowers.com because they could handle a short delivery suspense.

Date of experience: October 29, 2017