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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Starrlene P.
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My mother-in-law was thrilled with the quality of the arrangement!

Date of experience: October 29, 2017
Brenda S.
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Hidden charges I'm not
October 30, 2017

Hidden charges I'm not. A fan of. When you first look your quoted same day delivery with a prize. Then at check out there's a charge for that then a charge for delivery in 4 hours then a hefty delivery and service charge then tax. So the first $23.99 looks great! Until check out!

Date of experience: October 29, 2017
Barbara F.
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It's smaller than It was in the site
October 30, 2017

It's smaller than It was in the site

Date of experience: October 29, 2017
Sarah S.
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This was so easy they were delivered on time and if they stay good then I will definitely use again

Date of experience: October 29, 2017
Ellen G.
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Easy to order
October 30, 2017

Easy to order. Competitive pricing. I went with fromyouflowers.com because they could handle a short delivery suspense.

Date of experience: October 29, 2017
Barbara J.
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I was surprised at the cost of next day delivery
October 30, 2017

I was surprised at the cost of next day delivery

Date of experience: October 29, 2017
Sue P.
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Fine
October 30, 2017

Fine

Date of experience: October 29, 2017
Patty L.
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I was taken by surprise to have a 14.99 handling fee added to the advertised price with 20% " discount". Just be upfront about the price from the beginning.

Date of experience: October 29, 2017
Kimberly L.
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Was happy with order
October 30, 2017

Was happy with order.

Date of experience: October 29, 2017
ANN L.
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I saw the amount for the item as $31.99 but was charged $39.99. I am not happy with that and will probably not use your service again.

Date of experience: October 29, 2017
kathy m.
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I'm disappointed the order didn't get delivered by the day as promised. The reason I ordered this basket and paid more for the basket was to have it delivered on a certain day.

Date of experience: October 29, 2017
Willie D.
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Excellent service
October 29, 2017

Excellent service. Discount much appreciated.

Date of experience: October 29, 2017
Billy d.
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Everything was awesome
October 29, 2017

Everything was awesome

Date of experience: October 29, 2017
Sharonyonish E.
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I was told by my family, that the flowers suck!
October 29, 2017

I was told by my family, that the flowers suck!

Date of experience: October 29, 2017
Juanita S.
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My sister is in the final stages of cancer but she enjoyed the flowers.

Date of experience: October 29, 2017
Peechez H.
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I was pretty disappointed in the "New Baby Girl" arrangement I ordered for my granddaughter in New Mexico when I saw the picture of what she got. It didn't resemble the picture I ordered from much at all, definitely very few pink flowers. Not sure I would recommend this service now.

Date of experience: October 29, 2017
Linda S.
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1st time using this site
October 29, 2017

1st time using this site. I ordered 2 bouquets. The 1st was supposed to be a fall bouquet, with reds, yellows, and oranges. The photo showed at least 8 or 10 roses with other flowers for filler. My grandma received a small bouquet with 3 roses and purple flowers with greens for filler. It would have cost about $15 for the bouquet she received had I purchased this at a flower store. I paid almost $60. Not worth it. I will say that they dilevered within 2 hours though so dont pay foor the extra delivery. Plus I specifically picked a bouquet with out purple because she didn't like purple. There was purple in the one she received. The 2nd bouquet I ordered was for a friend after the birth of her daughter. I knew she would be home from the hospital late in the day so wanted it to be delivered the next day. Well they delivered it within 2 hours of me ordering it and left it on her porch in 30 degree weather. No idea what that bouquet looked like as she didn't send me a picture. But I hope it was as large as what i had ordered since I paid extra for the upgraded bunch. Overall website was easy to use, but I think I will continue to go the actual flower shop from now and save the extra $30 or $40 per bouquet.

Date of experience: October 29, 2017
Colin T.
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Easy and cheaper than other sites, the shipping cost is what really kills the happy shopping feeling at the end, but I still saved far more in the end.

Date of experience: October 29, 2017
Kurtis R.
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It should be much easier to swap out flower arrangements without re-entering all of the shipping, payment, and message information each time.

Only other comment: I received an email saying that my product had been delivered, but the recipient did not receive the flowers until over 2 hours after that email. It would be nice if that had timed up better because I was quite worried that the flowers had been sent to the wrong house after the recipient said she had not received them yet!

Date of experience: October 29, 2017
Mary H.
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The bouquet was to be delivered today and it was delivered Fyesterday when the recipient was not home. She was still in the hospital.

Date of experience: October 29, 2017