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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Meri G.
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Great!
November 8, 2017

Great!

Date of experience: November 8, 2017
Brian Y.
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No mention of a $15 service fee till all the way through checkout
The person I sent the flowers was very happy with them but they were not nearly as nice as the pictures of them. Please note I selected and paid for the upgraded set (middle of the road). DId I have to buy the most expensive set to get what was pictured? Bait & switch then tacking on a hidden service fee. Not happy

Date of experience: November 8, 2017
Linda T.
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Disappointed I can't get delivery sooner but hoping it will be a nice basket.
Order was delivered but I have not received feedback from recipient as to the contents of the basket.

Date of experience: November 8, 2017
TONYA A.
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Quick easy and inexpensive!
November 8, 2017

Quick easy and inexpensive! Loved it

Date of experience: November 8, 2017
Susanna C.
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Ordered 1st thing in morn
November 8, 2017

Ordered 1st thing in morn. Got there early afternoon. Sent as anniversary plant was beautiful! Only complaint ordered balloon with & box of chocolate & they did not it together( would have liked balloon tied to basket). Delivery guy made 2 trips almost forgot to give balloon & chocolates. Other then that was satisfied & would order again & refer to others. Although I would forearm that even though prices are low there is $ 14.99 handling fee that is not included in price you see on website until you check out which I did online. Process of checking out was easy & convenient since I put my order in 6:30 a.m. for same day delivery which they charged $2.99 which I thought was reasonable! Overall great experience! Thank you!

Date of experience: November 8, 2017
Linda D.
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Very happy with my order
November 8, 2017

Very happy with my order.

Date of experience: November 8, 2017
susan c.
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So easy
November 8, 2017

So easy

Date of experience: November 8, 2017
Matthew M.
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Good
November 8, 2017

Good

Date of experience: November 7, 2017
Rich s.
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It was easy to order and arrived as said!
November 8, 2017

It was easy to order and arrived as said!

Date of experience: November 7, 2017
Haley V.
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It was good, easy to order but they did not look as nice as the picture promised. Still pretty though.

Date of experience: November 7, 2017
Deidre S.
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I was disappointed in the size of the arrangement
November 8, 2017

I was disappointed in the size of the arrangement. I chose the florist choice-deluxe. I was expecting a much bigger arrangement for the price and because deluxe normally indicates something fuller. I was shocked when my mother-in-law sent a picture.

Date of experience: November 7, 2017
Sandra N.
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Order was smooth
November 8, 2017

Order was smooth

Date of experience: November 7, 2017
Louise c.
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Delivered flowers that looked nothing like what I ordered.
I called they promised to send new ones and they were the same as first delivery.
Very unsatisfied. Would not order from you or recommend you to anyone

Date of experience: November 7, 2017
Pam L.
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I've never ordered from you, I did because another site was giving me problems. I chose you and am very happy I did!

Date of experience: November 7, 2017
Janet B.
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Convenient-like the website
November 8, 2017

Convenient-like the website.

Date of experience: November 7, 2017
Margaret w.
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Not made aware of delivery fee
November 8, 2017

Not made aware of delivery fee

Date of experience: November 7, 2017
Pauline M.
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I was buying from this place before and happy today, just chocolate was to look expensive!

Date of experience: November 7, 2017
Kimberly A.
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Prices are great, ordering was quick and easy
November 8, 2017

Prices are great, ordering was quick and easy.

Date of experience: November 7, 2017
Dawn B.
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The flowers were beautiful and arrived in a timely manner.

Date of experience: November 7, 2017
Carol H.
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This was my first time using you company
November 8, 2017

This was my first time using you company. It was recommended by a friend. The only concern I have is I signed the card D&M and it was changed to D and M. I wanted the"&" sign used.

Date of experience: November 7, 2017