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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Michele A.
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Very happy with the flowers
November 8, 2017

Very happy with the flowers

Date of experience: November 8, 2017
Pam F.
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None
November 8, 2017

None

Date of experience: November 8, 2017
Treytan K.
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Bought some flowers to send to someone in need, were delivered the next day by 8:45am. It hold be nice if there were some cheaper flower bouquets because with shipping it can start to add up. But overall, good service.

Date of experience: November 8, 2017
stephanie T.
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...
November 8, 2017

Date of experience: November 8, 2017
carolyn n.
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Thank-you!
November 8, 2017

Thank-you!

Date of experience: November 8, 2017
Marty K.
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None
November 8, 2017

None

Date of experience: November 8, 2017
Irritated J.
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The delivery person called my niece and ruined the SURPRISE flowers I paid almost $50 for. I'm assuming most of it was for same day delivery considering it was a $19.99 bouquet.

Not sure if I'll do that again

Date of experience: November 8, 2017
Sophia Q.
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I ordered flowers for same day delivery and I have to say I am extremely disappointed and so embarrassed. I understand that the image shown online is a deluxe arrangement, however, the arrangement that my friend received is not even an "ARRANGEMENT". I could go to the grocery store and buy and 12$ bouquet and throw it in a vase just like that. I mean are we really charging near $50 for a grocery store style bouquet of flowers. There is no organization, no thought, or professionalism in this bouquet. Just extremely disappointed and embarrassed! I honestly regret getting flowers and wish I got edible arrangements. So embarrassed.

Date of experience: November 8, 2017
Emily V.
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The 14.99 charge is very high
November 8, 2017

The 14.99 charge is very high. I could have gotten them for much less locally if I had the extra time

Date of experience: November 8, 2017
Shawn U.
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Easy transaction and fast delivery!
November 8, 2017

Easy transaction and fast delivery!

Date of experience: November 8, 2017
ben b.
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Quick and easy, didn't like that I didn't know about the shipping charges or how much until after purchase is ready to send.

Date of experience: November 8, 2017
Stephanie K.
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The products in the photo were more high quality than the products that came in the basket. I feel that the price I paid is not worth it. If the products were of higher quality than this would not be an issue.

Date of experience: November 8, 2017
Jilly N.
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So far very quick and easy, large selection
November 8, 2017

So far very quick and easy, large selection. Will be interested to see the delivered product.

Very disappointed with the delivered product. I ordered a gerbera daisy item, total cost including delivery approximately $70. I understand that sometimes flowers will need to be substituted which I can understand in a mixed bouquet but in a single flower type arrangement, chosen for a specific reason, the customer should at least be contacted for approval. OR it should not be available on the website if the florists are unable to deliver said product. The arrangement consisted mostly of roses, miscellaneous colors, and three daisies. Disappointing especially because the buying process was so easy and the selection is very large but if you are unable to provide what you advertise, in the end selection and ease don't matter.

Date of experience: November 8, 2017
Milrene O.
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I ordered some flowers and had them sent to my mother for her birthday. The flowers I had ordered were very pretty in the picture but when she received the flowers they looked nothing like the picture. The only thing that it had from the picture was the roses. I ordered from you flowers in past and never had a problem. But I did this time I was very dissatisfied this time. They gave me a ten dollar certificate for a future purchase.

Date of experience: November 8, 2017
Chelsea K.
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Maybe add the service/ handling fee to the cost of the flowers. Someone usually has a budget of what they want to pay and then you add $11 at check out. Its kind of irritating!

What I ordered was not what I received.

Date of experience: November 8, 2017
Andre m.
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Always great service as usual delivery on time Excellent

Date of experience: November 8, 2017
Lorraine S.
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Fab service
November 8, 2017

Fab service. Very happy with customer care and service.
I live in the UK and ordered these as a birthday gift for a family member in the USA. I had a photo of the flowers sent to me and they were lovely.
2nd time I have used this service and will continue to do so. Thank you x

Date of experience: November 8, 2017
James J.
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Shopping ok but the handle and delivery is little to high.

Date of experience: November 8, 2017
Colin O.
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Vert easy to use
November 8, 2017

Vert easy to use.

Date of experience: November 8, 2017
Real t.
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After I confirmed my order, I looked online again and found that you changed the price on the same exact bouquet I sent to make it less expensive? I got ripped off. Whatever

Date of experience: November 8, 2017