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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lee R.
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Want to make sure it is 16 roses
November 20, 2017

Want to make sure it is 16 roses

Date of experience: November 19, 2017
Ann D.
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I was surprised to see $14.99 for handling
November 19, 2017

I was surprised to see $14.99 for handling.

The flowers were beautiful and delivered much faster than I ever expected. I highly recommend this flower business.

Date of experience: November 19, 2017
Diana B.
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Shopping experience was fine, but pricing a bit misleading, or incomplete until final page. I didn't appreciate that.

Date of experience: November 19, 2017
Jeanne F.
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Easy to find and order what I wanted
November 19, 2017

Easy to find and order what I wanted

Unfortunately there was a mistake made by the florist and a vase of cut flowers was delivered to my friend instead of the premium dish garden I had ordered. After a couple of phone calls it was resolved and today the correct order was delivered to my friend.

Date of experience: November 19, 2017
Mauureen I.
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Someone called recipient to determine when to deliver. Recipient was doing wake & funeral, so call was very important & helpful

Date of experience: November 19, 2017
Linda N.
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They arrived on time, but were nothing like what was pictured. I feel like it was a real bait and switch. I paid for the deluxe bouquet and basically got lots of greenery and baby's breath. This was my first and last order with the company. So disappointing!

Date of experience: November 19, 2017
Chi B.
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This is my second order and I do love their products and service. My second order I placed on the 10th to be delivered on the 19th, actually got delivered the next day on the 11th so not so happy with a early delivery but it turned out ok. Then I got a message from recipient that their was another delivery on the 18th but the resident wasnt at home and left a message and those flowers were taken back. Somewhere along the line it wasnt noted that the flowers were sent out earlier.

Date of experience: November 19, 2017
Kween J.
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Prompt delivery best bang for your buck
November 19, 2017

Prompt delivery best bang for your buck. The arrangement was beautiful! And the delivery guy was very courteous

Date of experience: November 19, 2017
Donna M.
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Didn't know you were closed on Sundays
November 19, 2017

Didn't know you were closed on Sundays,
Got mine on Saturday

Date of experience: November 19, 2017
Olivia k.
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These flowers are beautiful
November 19, 2017

These flowers are beautiful

Date of experience: November 19, 2017
Teresa S.
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Quick, easy
November 19, 2017

Quick, easy. Shipping/handling too pricey.

Date of experience: November 19, 2017
Christine D.
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$14.99 handling fee is a bit much
November 19, 2017

$14.99 handling fee is a bit much. Should be upfront about the fee before you get to checkout. Should be posted with the price.

Date of experience: November 19, 2017
John b.
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I made the order from Port Townsend Wa.Resident to where they were sent informed me that the arrangement was very beautiful.I won't get to see them personally,but I will have to take their word for it.THANX J.BURKEYT?

Date of experience: November 19, 2017
SkiFam B.
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Nice selection
November 19, 2017

Nice selection. Birthday flowers were lovely.

Date of experience: November 19, 2017
Valeska J.
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Your online log in failed 3X
November 19, 2017

Your online log in failed 3X. Tried to call- the person was NOT- I repeat NOT helpful at all- absolutely CLUELESS. Your flowers are nice- your reps are robots and can't speak English.

Date of experience: November 19, 2017
Diane L.
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Easy and the flowers are always nice
November 19, 2017

Easy and the flowers are always nice

Date of experience: November 19, 2017
Roberto D.
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Wonderful like always!
November 19, 2017

Wonderful like always!

Date of experience: November 19, 2017
Happy c.
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Remove minimum charge requirements please
November 19, 2017

Remove minimum charge requirements please.
Product - Excellent

Date of experience: November 18, 2017
kellie G.
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None
November 19, 2017

None

Date of experience: November 18, 2017
Manuel G.
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Everything went as planned
November 19, 2017

Everything went as planned. I was very happy with the results. Thanks again.

Date of experience: November 18, 2017