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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pinny G.
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Nice quick and easy
November 19, 2017

Nice quick and easy
The arrangement looks bigger on picture

Date of experience: November 18, 2017
Anita R.
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My shopping experience was easy
November 19, 2017

My shopping experience was easy. I like that! I called a representative for additional assistance and
I was treated with patience & care.

Date of experience: November 18, 2017
Michael L.
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I was very pleased with fast delivery time
November 19, 2017

I was very pleased with fast delivery time. Good job.

Date of experience: November 18, 2017
Patricia K.
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The arrangement did not look like what I paid for in the pictures and description of flowers.

Date of experience: November 18, 2017
Nicole L.
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Placing the order and the delivery was easy
November 19, 2017

Placing the order and the delivery was easy. Unfortunately the product I ordered and paid for was not delivered. I upgraded to have 2 dozen roses delivered and only 20 roses were received. This is very disappointing.

Date of experience: November 18, 2017
Shauna Y.
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Thanks for great service
November 19, 2017

Thanks for great service

Date of experience: November 18, 2017
Doug W.
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Everything went as promised
November 19, 2017

Everything went as promised. Customer service was also very helpful in changing the name on my order, which the mistake was entirely my fault. Many thanks to them for that

Date of experience: November 18, 2017
Bobbie T.
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Did not like how it stated it would be delivered on same day however was not

Date of experience: November 18, 2017
Carolynne H.
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I ordered flowers for a friend
November 19, 2017

I ordered flowers for a friend. They were delivered on time and my online shopping experience was great.

Date of experience: November 18, 2017
Margaret H.
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It was great
November 19, 2017

It was great. I found just what I wanted. It was a quick transaction. Will shop again. Thanks!

Date of experience: November 18, 2017
Jeff H.
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My third order in a short period of time
November 19, 2017

My third order in a short period of time. Impressed with the timely and accurate deliveries!

Date of experience: November 18, 2017
Robert S.
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It was a gift and it arrived within the time limits stated. Got an email confirming delivery.

Date of experience: November 18, 2017
Mimi B.
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Easy process
November 19, 2017

Easy process. Delivery charge a bit steep

Date of experience: November 18, 2017
James B.
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Thank you so much
November 19, 2017

Thank you so much. Though the time it was deliver was wrong, the smile that she had made it with it in the end. I will be using your services more. Than you again.

Date of experience: November 18, 2017
Randypleasant E.
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Awesome customer service
November 19, 2017

Awesome customer service

Date of experience: November 18, 2017
caroline h.
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Easy
November 19, 2017

Easy

Date of experience: November 18, 2017
richard j.
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The overall service was excellent as the flowers were great

Date of experience: November 18, 2017
genese c.
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Very pleasant
November 19, 2017

Very pleasant

Date of experience: November 18, 2017
Shirley B.
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Easy website GREAT selections!
November 19, 2017

Easy website GREAT selections!

Date of experience: November 18, 2017
Christi H.
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Great selection and beautiful flowers, arrived on time and when requested. Don't like that there is a minimum of $39.99 because by the time finished with all the extra costs, flowers cost close to double the price. Will use service again when necessary because there is no local florist in my community but do wish I were able to choose some of the cheaper options of arrangements to have delivered.

Date of experience: November 18, 2017