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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Arturo W.
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Thank you!
November 22, 2017

Thank you!

Date of experience: November 22, 2017
Melissa S.
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The delivery charges are too much!
November 22, 2017

The delivery charges are too much!

Date of experience: November 22, 2017
Pat W.
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I got an email stating they had been unable to deliver 'same day' but would be refunding that cost and would deliver the next day. The arrangement was not in the same container as in the picture but I actually think it's prettier.

Date of experience: November 22, 2017
Mike M.
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Very convenient but a little pricey
November 22, 2017

Very convenient but a little pricey. Excellent delivery service!

Date of experience: November 22, 2017
Theresa C.
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I was owed a $12 credit, but couldn't apply it using PayPal. I hoped to get the bouquet featuring sunflowers, but star mums were substituted. I realize that happens and the bouquet is lovely and appreciated.

Date of experience: November 22, 2017
Ed I.
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Very nice flower arrangement
November 22, 2017

Very nice flower arrangement.

Date of experience: November 22, 2017
Adrianne G.
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Fast delivery, i don't feel like i received the deluxe arrangement but it was still beautiful.

Date of experience: November 22, 2017
Erin K.
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Do not order from FromYouFlowers
November 22, 2017

Do not order from FromYouFlowers. I paid for an expedited delivery in under 4 hours and it was not delivered in the 4 hours as promised. The recipient was leaving before a holiday weekend and wouldn't be back for 5 days. I also paid for an upgraded arrangement and it had less flowers than the picture of the lower priced arrangement. You do NOT get what is pictured and you do NOT get what you paid for. Stay away from this company. Order from a local florist and save yourself the embarrassment of sending a subpar arrangement.

Date of experience: November 22, 2017
cathleen h.
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Am very disappointed that the flower arrangement (Vibrant Fall Bouquet) that I ordered - at least for one of the recipients did not look anything like what was pictured. In fact, there were no Gerbera daisys, no Red Alstroemeria or Green Button Poms and the orange roses seemed to be too opened and will not last past tomorrow. There were carnations in the arrangement that was received. I also ordered the deluxe version and it looks rather pitiful in the photos that were sent to me.

I have yet to see the other arrangement sent but will be asking for a photo to be sent to me.

Date of experience: November 22, 2017
Joy V.
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Good selection of arrangements
November 22, 2017

Good selection of arrangements. Great value and reliable service.

Date of experience: November 22, 2017
Joan B.
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H
November 22, 2017

H

Date of experience: November 22, 2017
Janet G.
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I enjoy your service
November 22, 2017

I enjoy your service. Disappointed with del'y service. Wanted to send multiple orders but was not able due to area.

Date of experience: November 22, 2017
Trina H.
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Had more greenery than the picture
November 22, 2017

Had more greenery than the picture - and i am sure once they open up it will look closer to the picture. The person who received LOVED them!

Date of experience: November 22, 2017
Dorothy M.
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Flowers were fresh and delivered on time
November 22, 2017

Flowers were fresh and delivered on time.

Date of experience: November 22, 2017
Mazie G.
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The flowers were very fresh and beautifully arranged. Ordering online was easy, and the prices were some of the best around. I will be a repeat customer!

Date of experience: November 22, 2017
marie s.
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Family who received the centerpiece gift were surprised and delighted with the arrangement.

Date of experience: November 22, 2017
Sandi J.
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Easy to order
November 22, 2017

Easy to order. Both arrangements arrived on time. My son sent me a picture of them and I was,amazed at how beautiful they were. Thank you for the wonderful flowers!

Date of experience: November 22, 2017
Christie C.
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My order was not sent on the day requested for delivery. It was sent a day early. It would not be a big deal, except that the day selected had significance for both the receiver and the sender.

The basket seemed too small to hold the fruit. When the plastic wrap was taken off, the fruit had tons of scotch tape around it multiple times, holding in the fruit. The appearance was bad and the tape had to be removed to even see the fruit.

Date of experience: November 22, 2017
Theresa S.
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Really impressed with service
November 22, 2017

Really impressed with service. Delivery arrived at hospital room within three hours of order. Even with patient making room change!

Date of experience: November 22, 2017
Miranda M.
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I have ordered several times!
November 22, 2017

I have ordered several times! Pleased everytime.

Date of experience: November 22, 2017