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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Blanca K.
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Most beautiful flowers and arrangements every time!
November 23, 2017

Most beautiful flowers and arrangements every time!

Date of experience: November 23, 2017
Karen T.
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Great as usual thank you!
November 23, 2017

Great as usual thank you!

Date of experience: November 23, 2017
Louise H.
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This company has always come thru for me!
November 23, 2017

This company has always come thru for me! I'd use them again and would recommend anyone to use them! VERY satisfied!

Date of experience: November 23, 2017
Cheryl W.
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I always think of your company for flowers
November 23, 2017

I always think of your company for flowers. The quality never disappoints. The web site is easy to use and the deliveries are always on time. Great job!

Date of experience: November 23, 2017
Anne T.
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At the time of ordering online I was delighted I could order flowers and chocolates at the same time. When the flowers arrived I was extremely disappointed with them. They didn't resemble my online choice, what was sent was horrible big headed flowers. When I seen them I was totally embarrassed, they were a birthday gift and didn't warrant the Monet paid. I doubt I would use this company again.

Date of experience: November 23, 2017
Karen M.
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Lots of choices and a very user friendly site!
November 23, 2017

Lots of choices and a very user friendly site! Will use this site again!

Date of experience: November 23, 2017
Roys T.
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I am hoping they will look like the photo!
November 23, 2017

I am hoping they will look like the photo! Sometimes you never know what you get. Thank-you. I hope it's beautiful!

Date of experience: November 23, 2017
Norma D.
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Worked great for the holidays
November 23, 2017

Worked great for the holidays

Date of experience: November 23, 2017
Disappointed I.
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It took me an hour almost just to order online because it kept saying 'incorrect ' password even though it is CORRECT as I've always used it! Then I called the 800# and the girl couldn't hear me and then said she couldn't help me. So I was transferred to a recording and held hoping for a person to answer. The girl was nice but she often couldn't hear me either! And she said she couldn't help on her end so to go thru as guest. She was helpful. My concern is one time I had ordered the next step up from reg. For a friend--and I was with her when it was delivered and it was so tiny I was embarrassed! Please check your records when I sent flowers to Willow Elementary! I was charged extra to upgrade but actually SAW the delivery and it was a small bouquet! I am trusting that you will PLEASE honor the request and EXTRA pay that I had to give for an upgrade on this order to my family! Thank you! This delivery was LEFT on the recipient's doorstep and not a single call to my phone # to tell me no one was home! The florist delivery you use in my area has not been very good. The Happy Thanksgiving sign wasn't even included in the flowers which was why I chose those flowers! Thank you for your concern but that florist should not have left the flowers in our bad neighborhood without even a call to me to let me know! I did not write this to be posted. It said if I had a concern, to comment here which is why I wrote so much. I feel you should be aware of who you designate to create and deliver your orders.Thank you!

Date of experience: November 23, 2017
Nancy E.
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Lost my email coupon for previous purchase, but hope I will get another one!

Date of experience: November 23, 2017
kathy Q.
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Will wait to hear from the recipients about the quality of the flowers. Thank you

My recipients said the flower arrangements were lovely. I have no idea how they looked however

Date of experience: November 23, 2017
Ed S.
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Pleased with purchase
November 23, 2017

Pleased with purchase.

Date of experience: November 23, 2017
Jessica B.
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Very easy to order now let's see if my sister loves them. She. Loved them and made her cry thankyou

Date of experience: November 23, 2017
Belinda F.
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Flowers were beautiful and fresh...
November 23, 2017

Flowers were beautiful and fresh...

Date of experience: November 23, 2017
Emily Y.
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The $14.99 service fee wasn't shown until checkout would have been nice to know beforehand. After seeing what was sent I was satisfied but the vase in the picture wasn't delivered it was a different color. Which was unfortunate. But she still loved them.

Date of experience: November 22, 2017
Sarah A.
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N/a
November 23, 2017

N/a

Date of experience: November 22, 2017
Sherry C.
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Nice service
November 23, 2017

Nice service.

Date of experience: November 22, 2017
Mary M.
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Good website
November 23, 2017

Good website. Easy payment method

Date of experience: November 22, 2017
Lance H.
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Did not look as full or as many flowers as in the picture...otherwise satisfied

Date of experience: November 22, 2017
Susan D.
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I was pleased with the arrangement we sent to our son and his family who live in another state. They were surprised and happy with our Thanksgiving wishes.

Date of experience: November 22, 2017