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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Leslie D.
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Overall good experience
November 25, 2017

Overall good experience. Very happy with same day delivery.

Date of experience: November 25, 2017
Karen R.
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I know when I order thru you I am going to be satisfied.

Date of experience: November 25, 2017
Gail E.
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Great
November 25, 2017

Great

Date of experience: November 25, 2017
Patty K.
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All the orders I've placed have been received with great accolades. This is why I continue to order from your company.

Date of experience: November 25, 2017
David C.
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Very affordable and beautiful selection
November 25, 2017

Very affordable and beautiful selection.

Date of experience: November 25, 2017
Customer K.
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Timely delivery, beautiful arrangements
November 25, 2017

Timely delivery, beautiful arrangements

Date of experience: November 25, 2017
Jillian X.
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Many arrangements always similar yet lower in price than other larger floral companies.

Date of experience: November 25, 2017
Michael R.
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Every body like them
November 25, 2017

Every body like them. On time, fresh,wonderful.

Date of experience: November 25, 2017
Michael R.
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On time
November 25, 2017

On time. Very fresh everybody really enjoyed them!

Date of experience: November 25, 2017
Liz S.
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Overall everything great
November 25, 2017

Overall everything great. Just find the add-ons make the orders a bit pricey

Date of experience: November 25, 2017
Tina L.
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I enjoy shopping on this site
November 25, 2017

I enjoy shopping on this site. Have only had a bad experience once where flowers were delivered and not fresh.

Date of experience: November 25, 2017
Terence D.
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Its easy to use the site and the last order arrived on Time and the gift was much appreciated. This is the same order but to another friend. All three friends were totally awestruck. I was totally elated to see them so confused...Bonsai Tree plant. Perfectly shaped and their smiles were worth it.

Date of experience: November 25, 2017
LYNNE L.
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Easy and appreciate free shipping offer
November 25, 2017

Easy and appreciate free shipping offer. Sent to my cousin. She said the flowers were beautiful.

Date of experience: November 25, 2017
William F.
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Great selection of roses
November 25, 2017

Great selection of roses. Quick and easy shopping.

Date of experience: November 25, 2017
Dawn F.
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Store owner was fantastic!
November 25, 2017

Store owner was fantastic!

Date of experience: November 25, 2017
Helen F.
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Website is easy to use, offered PayPay
November 25, 2017

Website is easy to use, offered PayPay. IVe never been disappointed with any of my orders...follow up through my email. I can't say if I was completely thrilled with my upgrade...wasn't as pictured.

Date of experience: November 25, 2017
Jared E.
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Service and handling fee gets snuck in there which brings a 5 start rating down to 4

Date of experience: November 24, 2017
Marilyn A.
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Ii SENT THE ARRANGEMENT TO MY COUSIN; WHEN i SAW IT IT WAS JUST AS i EXPECTED AND lAURA AND HER FAMILY WERE VERY PLEASED WITH IT!

Date of experience: November 24, 2017
Kerri W.
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The flowers my daughter received looked absolutely nothing like the flowers displayed on the website. And it was suppose to be a surprise but the florist called and asked her if they could deliver them. I was really disappointed with the product and the service. My daughter was pleased with the flowers but when I saw no resemblance whatsoever to the ones I paid for I feel ripped off and will not do business with you again. It's unfair to the buyer to show one thing and replace it with another and if that is how it is going to be the buyer should be notified so they can decide if they want to continue with the order or not. And calling to ask if you can deliver flowers when there is not a problem with the address is really uncalled for. A surprise is supposed to be a surprise. I'm sorry for being unhappy with this but you need to know what people can expect from this florist.

Date of experience: November 24, 2017
Shari Q.
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Everything was fine
November 25, 2017

Everything was fine. The flowers are beautiful.

Date of experience: November 24, 2017