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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Vanessa Z.
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User friendly website, order was delivered with no problems, beautiful arrangement.

Date of experience: July 23, 2020
Judy F.
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Web site and emails had different prices
July 23, 2020

Web site and emails had different prices. I was impressed with the updated emails telling the process of the order. The delivery was on time and the flowers were as described and beautiful.
My only complaint is that I was not able to apply my credit. After several attempts, I tried the phone number, but was unable to apply my credit there either so I ended up losing it.

Date of experience: July 23, 2020
Amada M.
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Great options always enjoy shopping with you
July 23, 2020

Great options always enjoy shopping with you

Date of experience: July 23, 2020
Anne P.
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The cost of sending a small bunch of flowers seems quite high, overall I was satisfied with everything else.

Date of experience: July 23, 2020
Keith T.
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My Granddaughter loved them!
July 23, 2020

My Granddaughter loved them!

Date of experience: July 23, 2020
Lisa c.
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Lots of options
July 23, 2020

Lots of options. Timely delivery

Date of experience: July 23, 2020
Barbara L.
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I would have liked to know what the shipping would be as I placed (or tried to place my order). I had to back away and rethink it since it seemed a lot of money. The expedited service fee seemed extravagant as well.

However, to deliver a product in one day was great- so thank you!

Date of experience: July 23, 2020
Jim H.
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The product that delivered was a small hangING wicker basket of ivy. At any grocery store for $15... That is quite a different item from the $50 plant I purchased.

Date of experience: July 23, 2020
susanne P.
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I have reached out twice regarding the absolute disaster of an arrangement my Aunt received. I have sent photos of what the florist delivered and in no way does it resemble what I selected online. It is half dead and a total mess. I have requested a refund and was offered the first time 30% and the second time 50%. It is an insult that they think I should pay anything for the what was delivered. I am so embarrassed that my Aunt didn't even know what it was. I wish I could attach a picture for you to see. Wish I had called a florist directly and not bothered with this company.

Date of experience: July 23, 2020
Hermila M.
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I like some of the prices and that is delivery the same day or next day

Date of experience: July 23, 2020
Mark V.
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Shopping was quick and easy...
July 23, 2020

Shopping was quick and easy...

Date of experience: July 23, 2020
Shannon J.
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Such a huge selection!
July 23, 2020

Such a huge selection! Easy to navigate through.

Date of experience: July 22, 2020
Lois S.
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So far very easy
July 23, 2020

So far very easy. I'm sure the flowers will be lovely making this a very easy pleasant experience.

Flowers were delivered as promised. They are lovely and fresh. Thanks

Date of experience: July 22, 2020
Charlotte B.
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Well pleased with the flower arrangement for my granddaughter's birthday.

Date of experience: July 22, 2020
Barbara J.
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Has been good service so far
July 23, 2020

Has been good service so far. The plant I ordered wasn't in stock but I was called and offered the option to cancel my order or change to a different plant, which I did. My son was apparently very pleased with the arrangement which was delivered. Thank you for keeping me in the loop.

Date of experience: July 22, 2020
Amy B.
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...
July 23, 2020

Date of experience: July 22, 2020
Gail D.
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Quick and easy
July 23, 2020

Quick and easy. Very happy with products.

Date of experience: July 22, 2020
Marion E.
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Website confusing but hope as long as flowers are delivered and are impressive it'll be ok

Date of experience: July 22, 2020
Janice A.
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It was an easy process and I appreciated the 20% discount. The flowers were beautiful.

Date of experience: July 22, 2020
Bea H.
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PLEASE NOTE
July 23, 2020

PLEASE NOTE - I do not wish for any advertisements or offers - thank you

Date of experience: July 22, 2020