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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Janine V.
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Website had a lot of issues not loading, after everything was done, went to a screen that didn't load correct, had to do the order 4 times. I also would like the follow up to make sure I receive the FREE shipping for life that was promised for placing this order.

Date of experience: July 24, 2020
JB O.
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Flowers were average quality
July 25, 2020

Flowers were average quality. Delivery agent left box in sun on front step of home. The package couldn't have been in the sun more than 45 minutes but it did have a visible effect on the flower quality.

Date of experience: July 24, 2020
Joanne A.
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The flowers that were delivered looked NOTHING like the picture, very disappointed.

Date of experience: July 24, 2020
Sheri C.
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Very easy to order & great value
July 25, 2020

Very easy to order & great value

Date of experience: July 24, 2020
Angela L.
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We live in the UK and wanted a local florist to our son and his wife in Houston. The website was easy to navigate, and we quickly found what we wanted. I didn't inform my son beforehand, so the delivery was a huge surprise. Our son forwarded a photo of the basket of plants which was more significant than we had envisioned from the website images. That was unexpected, and we will definitely use fromyouflowers.com again. Knowing we can order beautiful flowers or plants for our son and his wife in the morning, and get them delivered in the afternoon bridges the many miles between us! Thank you fromyouflowers.com for making that possible!

Date of experience: July 24, 2020
Anne T.
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I'm disappointed that I spent $75 and it's much smaller than the picture. I will not use this service again.

Date of experience: July 24, 2020
Karine P.
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The delivery driver for my order was great!
July 25, 2020

The delivery driver for my order was great! I missed the call and there is a gate in front of the residence that was blocking him for going in. I am so grateful and thankful that he called and waited a couple of minutes to deliver my order. It was a surprise for my friend and it worked out greatly. Thank you so much to him!

Date of experience: July 24, 2020
cindywriley M.
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Received an email at 7:30pm saying the order had been delivered. However, my mother said she didn't receive it until around 10pm, which is pretty ridiculous.

Date of experience: July 24, 2020
Robbie E.
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Perfect
July 25, 2020

Perfect

Date of experience: July 24, 2020
Tracia U.
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Delivery time was great, but the flower arrangement did not look like the presentation online.

Date of experience: July 24, 2020
Shayla I.
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My friend was very happy with her flowers
July 24, 2020

My friend was very happy with her flowers. Thank you.

Date of experience: July 24, 2020
Claudia H.
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The fee is to much!
July 24, 2020

The fee is to much!

Date of experience: July 24, 2020
Nancy X.
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I ordered flowers for my daughter
July 24, 2020

I ordered flowers for my daughter. It was not the same as i ordered and i ordered medium size and it looks small.
I frequently send flowers and this is the second time in 10 years not what expected

Date of experience: July 24, 2020
Jose V.
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I like this service
July 24, 2020

I like this service. The flowers were beautiful!

Date of experience: July 24, 2020
Rosemarie B.
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Very easy to order and great specials
July 24, 2020

Very easy to order and great specials. And love that you can track delivery.

Date of experience: July 24, 2020
Linda M.
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My mother lived the flowers and they arrived on time for her birthday. Thanks!

Date of experience: July 24, 2020
Mona C.
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Pretty easy, always room for improvement
July 24, 2020

Pretty easy, always room for improvement. Hefty service fee.

Date of experience: July 24, 2020
Melida O.
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Quick and easy!
July 24, 2020

Quick and easy!

Date of experience: July 24, 2020
Ebony B.
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Great product & service
July 24, 2020

Great product & service

Date of experience: July 24, 2020
julie P.
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Was a great experience
July 24, 2020

Was a great experience. The flowers were unbelievably beautiful and in good shape. I was very pleased.

Date of experience: July 24, 2020