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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jacqueline G.
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My sister is in a nursing home its like having her own Christmas tree

Date of experience: December 22, 2017
Texas
2 reviews
2 helpful votes
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Worst. Service. Ever.
December 22, 2017

I ordered from this place because they promised same day delivery. I ordered at 6:00 a.m. and when I checked at 7:00 p.m., my gift had not been delivered. And then, I get an email that says it won't be delivered for FIVE MORE DAYS. When I called, they said the same thing and it was because they had "a lot of orders." Um, yes, that's because you lie and say you can deliver when you can't. It also tells me that everyone else's order is more important than mine. And this impacts my business. This is an important time-sensitive gift. I will NEVER use fromyouflowers.com again. EVER.

Date of experience: December 22, 2017
Amanda K.
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Your site never exlplains how the price becomes inflated, nor how the discount never manages to reduce the price. I should be the one to upgrade my order to a higher product, not your site's program. You are adequate for a last minute floral need, but otherwise, I will recommend friends shop elsewhere.

Date of experience: December 22, 2017
Barbara B.
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The flowers arrived in perfect time
December 22, 2017

The flowers arrived in perfect time. The only complaint are the roses and babies breath were not properly attached and do not reach water. Overall, the arrangement is beautiful.

Date of experience: December 22, 2017
Joan V.
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Over all satisfied with shopping on fromyouflowers.com

Date of experience: December 22, 2017
Diane K.
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My order was delivered a day late
December 22, 2017

My order was delivered a day late. I received very little help from customer service. When the plant did arrive,
It is wilted. I am extremely disappointed.

Date of experience: December 22, 2017
geoff h.
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Very easy process to complete.excellent choices and prices.

Date of experience: December 22, 2017
Sangmook K.
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So good enough!
December 22, 2017

So good enough!

Date of experience: December 22, 2017
Suzy A.
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There was 1 arrangement out of the 3 that I ordered that didn't seem to have as many flowers like I had requested. I paid the maximum amount for all 3 arrangements to have the fullest amount of flowers. Otherwise I was satisfied.

Date of experience: December 22, 2017
martha c.
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Very nice and easy to order
December 22, 2017

Very nice and easy to order

Date of experience: December 21, 2017
Kim W.
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It was easy to order online and I really appreciate the special that you were running for no delivery/service charge. This was a Christmas arrangement which was a gift that I sent to my cousin. She called to thank me for it and said that it arrived this morning and it was nice.

Date of experience: December 21, 2017
Donna H.
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Always use this co
December 22, 2017

Always use this co.

Date of experience: December 21, 2017
Elizabeth D.
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Very easy to use website, beautiful selection, fast delivery services!

Date of experience: December 21, 2017
Anna B.
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Beautiful arrangement, ordered in Ohio for family in Tennessee. They are very pleased!

Date of experience: December 21, 2017
Tracy F.
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...
December 22, 2017

Date of experience: December 21, 2017
Gregory U.
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Very good
December 22, 2017

Very good. Delivered as promised

Date of experience: December 21, 2017
Mary U.
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My sister sent me a picture of her bouquet and looked like they had substituted different ones it didn't really look like peppermint bouquet but still very nice

Date of experience: December 21, 2017
Raymond F.
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It was time sensitive and was happy with result
December 22, 2017

It was time sensitive and was happy with result.

Date of experience: December 21, 2017
audrey Z.
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Great selection of options and prices and the checkout was easy to do; the people the flowers were delivered to were very happy with their flowers and so that made me happy! Thank-you so much!

Date of experience: December 21, 2017
Rosemarie P.
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The flowers were a gift for my aunt and she said they were beautiful.

Date of experience: December 21, 2017